Ebay Help

izzoh

Hi All,

I have been selling on ebay for ages. Just odd bits and bobs, clothes, shoes, bookes etc.

Just clearing out and making extra money.


But I am now having issues with ebay! People are giving me low feedback for my postage and ebay have 'warned' me to do better. The problem is that I am putting the postage costs at the bare minimum. On some occasions I am even losing money because I am charging less then it costs and not even taking into consideration the actualy packaging, that is just the posting!!! :eek::mad::mad::mad::eek:

There is no point marking it as free postage because people can not leave feedback on P&P if it was free.


What can I do???!!!! I have a feeling the answer is nothing! ;p;

geri1965_2

If you put free postage, they are obliged to give you five stars for postage.

lovinituk

izzoh wrote: »

There is no point marking it as free postage because people can not leave feedback on P&P if it was free.

If you give free postage then you are automatically given 5 stars. It's the easiest way for you to resolve your issue.

What are your other stars like? If buyers are not happy in general they may mark you down on all stars.

izzoh

:rotfl:Thanks Geri,

Whenever I have bought from a seller and the p&p has been free, that section is automatically 'greyed' out and I can not rate 5 stars.

So do ebay count this automatically as 5 stars?

If so then i may have to bight the bullet for a while and do that as I love ebay and love my clear outs!

I have never had a negative or a neutral. So it is a bit frustrating that people are not rating fairly.

I package all my items in pretty tissue paper and then a proper grey postage waterproof bag. So they can not complain there, and like I said, sometimes I lose money but people just don;t see it.

May as well charge a fortune and get the same feedback! lol.

izzoh

lovinituk wrote: »

If you give free postage then you are automatically given 5 stars. It's the easiest way for you to resolve your issue.

What are your other stars like? If buyers are not happy in general they may mark you down on all stars.

All my other stars seem ok. Ebay havent 'warned' me about any of the others. But I randomly had an email from them today.

lovinituk

izzoh wrote: »

So do ebay count this automatically as 5 stars?

Yes

izzoh wrote: »

I package all my items in pretty tissue paper

unless you are a business looking for repeat custom then this is really a waste of money. Nice touch but no-one will be expecting it so there's no real point.

Whatever you pay for postage just add it to the starting price of your item and offer free postage.

izzoh

Thanks you. :-)

Louise03

You can factor in the cost of p&p in your starting price - the downside to this is that you can not get the free 100 listings per month at 99p. Of course the plus side for Ebay in you offering free p&p is they get their 20% on the total selling price.

I wish all the people who are fed up with Ebay would migrate to Ebid. I have bought stuff from Ebay knowing what the p&p was, happy to get a nice item at a bargain price and would not dream of slyly trashing a sellers reputation by leaving low scores.

lovinituk

Louise03 wrote: »

I wish all the people who are fed up with Ebay would migrate to Ebid

Most of them have... Not that's it made any difference!

soolin

Louise03 wrote: »

I wish all the people who are fed up with Ebay would migrate to Ebid. I have bought stuff from Ebay knowing what the p&p was, happy to get a nice item at a bargain price and would not dream of slyly trashing a sellers reputation by leaving low scores.

I don't think ebid welcome the idea that they only attract failed ebay sellers. I've had several shops (or stores as they love to call them ) on there for years- it's just a shame there are no buyers.

mrsyardbroom

I've used ebid but didn't manage to sell anything. Also I couldn't find a free listing option with a photo for items starting at 99p or less like you get with ebay. My main gripe with ebay is that people keep buying things and then not paying for them. I have to open a case each time so that I don't get charged the seller fees.