irrelevant wrote: »
I'm looking to change bank.. partly because I have had poor service off mine. But the review sites are full of people's bad experiences with theirs. The money side isn't too important - the interest on a current account is negligible for the most part - I'm more interested in how they treat me, but I don't really want to jump from frying pan to fire, and it's impossible to find an answer. Worst thing is, I know this lot won't even care if I take my business elsewhere: the banks know we need them, so they have no incentive to behave better towards their customers.
Paulgonnabedebtfree wrote: »
Another example: Some people seem to think that I don't have a mortgage or bills to pay and that I live on fresh air. So if my cash flow is running tight (especially in a Winter freeze) who do I clean for as a priority? The prompt payer? Or the one who I know won't pay me for at least another 3/4 months?
To such a customer I can become one of those window cleaners "who only turns up when he feels like it".
Martin's_blog wrote: »
circumstances are individualised. I suspect it’s one reason there’s no CustomerServiceExpert.com as there’s no form of homogeneity
Stryder wrote: »
This website always tends to express a "money at all cost" attitude, which I do not feel is healthy.
bentk wrote: »
I signed up for a Talk Talk package as recommended on your site. Part of the offer was a £60 TESCO voucher. signed up on 31/08 to date (16/11) still haven't received it. When I contacted talk talk they said deal doesn't come from them. Uswitch who I had to go through to sign up for the deal are also useless. Sick of chasing it now but don't want to just give up and let them get away with it. Can I cancel the contract with talk talk (its a 12 month contract) seeing as they haven't kept their side of the deal. Any ideas where to go now, seeing as you recommended the deal!!!
Here’s what the Deals Team have spotted
The rule change comes into force tomorrow
Get some inspo ahead of Christmas