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Hotel saying no availability but website says otherwise?
Ash_Pole
Posts: 348 Forumite
I bought a groupon deal a while back for two nights at the Holiday Inn in Amsterdam. I need to use it before the end of the year, so I emailed them and gave three dates and asked if these were available. They said no to them all.
But if I go to their website they have plenty of availability for these dates. What gives? Can they do this? I can't see anything on the vouchers that says the deal is limited or is for a certain type of room or anything like that.
But if I go to their website they have plenty of availability for these dates. What gives? Can they do this? I can't see anything on the vouchers that says the deal is limited or is for a certain type of room or anything like that.
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Comments
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Did you ask groupon about the dates or the company?
Usually it'll be the hotel that will deal with the dates... and I think hotels that do vouchers with Groupon just end up reserving certain rooms for groupon vouchers. A lot like how thompson holidays will that or... hotels.com etc. All the same policy!
Can you not get a refund?0
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