o2 priority moments freebies and offers (**updated**)

catswiththumbs

seasideDreamer wrote: »

I went to a Nero's I'd never been to this week too and still only the one stamp...still better than the none I got last week though!

I took my own cup last week - used the Caffe Nero app first to collect 2 stamps then scanned the O2 app to pay for my free drink. This week I did exactly the same and only got one stamp but when I asked about an old card that has 3 stamps on it the bloke stamped that so I still got 2 stamps.


He did explain that next time I go in for my O2 freebie explain to whoever serves me that I have 4 stamps on a paper card before I scan any apps and they will be able to add them on the Caffe Nero app for me. At least I think that's what he meant - he spoke to me as though I was a member of staff and would know already what had to happen.

Inigo_Montoya

Reply from Nero CS :

Hello XXXX,

Thank you for your message.


I can confirm that the O2 voucher will only generate one stamp going forward and it will be exempt from all other promotions or campaigns such the Own Cup Bonus Stamp. It is also correct that you can only collect stamps on your app when redeeming a partner voucher (also applies to Nectar vouchers).

As a Priority customer you will receive a discretionary bonus stamp via the Caffè Nero App when redeeming your O2 voucher, but this cannot be used in conjunction with any other offer and is only limited to 1 stamp. As such, you will no longer be receiving a bonus stamp for your own cup when redeeming an O2 voucher.

Please let me know if you have any questions or require further assistance and have a lovely day.


Very best,
Lucy

catswiththumbs

Inigo_Montoya wrote: »

Reply from Nero CS :

Hello XXXX,

Thank you for your message.


I can confirm that the O2 voucher will only generate one stamp going forward and it will be exempt from all other promotions or campaigns such the Own Cup Bonus Stamp. It is also correct that you can only collect stamps on your app when redeeming a partner voucher (also applies to Nectar vouchers).

As a Priority customer you will receive a discretionary bonus stamp via the Caffè Nero App when redeeming your O2 voucher, but this cannot be used in conjunction with any other offer and is only limited to 1 stamp. As such, you will no longer be receiving a bonus stamp for your own cup when redeeming an O2 voucher.

Please let me know if you have any questions or require further assistance and have a lovely day.


Very best,
Lucy

So what they are saying is that there is no incentive to take your own cup if you are getting a freebie from the O2 app.

Ziggy_Stardust

I'd be happy just to get a free hot drink, I'd take my own cup to help the environment, I'm not bothered about getting. stamp.

catswiththumbs

Ziggy_Stardust wrote: »

I'd be happy just to get a free hot drink, I'd take my own cup to help the environment, I'm not bothered about getting. stamp.

I'm also happy to get a free drink - I also collect the stamps and when I have enough for a free drink I give it to a homeless person. After all I haven't actually spent anything in Caffe Nero so it seems only fair someone other than me benefits.

dobbiesloan

Inigo_Montoya wrote: »

Reply from Nero CS :

I can confirm that the O2 voucher will only generate one stamp

When I went for my free coffee last week I was told that they are no longer stamping cards for the O2 freebiee so now I'm confused.

catswiththumbs

dobbiesloan wrote: »

When I went for my free coffee last week I was told that they are no longer stamping cards for the O2 freebiee so now I'm confused.

They won't stamp the cards but they will give you a stamp if you have the Caffe Nero app. You can register the stamps on there until you have enough for a free drink. That's what was explained to me when I presented my card a couple of weeks ago.

dobbiesloan

catswiththumbs wrote: »

They won't stamp the cards but they will give you a stamp if you have the Caffe Nero app. You can register the stamps on there until you have enough for a free drink. That's what was explained to me when I presented my card a couple of weeks ago.

Thanks, Went to McDonald's got my free cheeseburger then round corner for free coffee to wash it down and got a free stamp with the app

savethepandas

100g Heart shaped Valentine's Day plaque.

States in info it can be personalized, but I was just offered a choice of texts and icing colours.

Bougainvillea

High Street stores only