Tesco Mis-sold TV. What do I do?

wardy_uk1

Hi everyone. Long time reader first time posting. I've just bought a new TV from Tesco Direct and picked it up yesterday (Tues). The Tv that I got is the Technika 32-270. In the description it states that it has 3 HDMI ports and 2 USB ports. When I unpacked it I found out that the TV has only got 2 HDMI and 1 USB port. What do I do when I complain to Tesco? I bought the TV as Tesco said the tv has 3 HDMI and 2 USB.

Thanks

Alan

Caz3121

Tell them you are returning it for refund as not as decribed

Tubbss

as Caz said, goods are not not as described, refund due!

bb999

Just return it. Does not matter whether description was right or not because Tesco have a 28 day no quibble return policy.

wardy_uk1

What if I'm happy to keep the TV?

Lokolo

Then don't return it and keep it.

You're either happy with the TV or you're not. If these ports were so important, you wouldn't be happy with the TV and you'd take it back.

visidigi

wardy_uk1 wrote: »

What if I'm happy to keep the TV?

You keep the TV?

No compensation entitlement before you ask...

You either keep it and accept it, or return it and get the specification your original post implies you need.

bod1467

If there is a model that matches what you have received and it retails for less, return what you have got and by another one of the same at the lower cost.

Hintza

I can't see any mention of 3 x HDMI.

What are you after?


http://direct.tesco.com/q/R.209-3494.aspx?utm_sourc

Active ShutterNoAspect Ratio16:9Assembled Dimension Depth23.5Assembled Dimension Height58.2Assembled Dimension UnitscmAssembled Dimension Width79.5Assembled Weight14.5Assembled Weight UnitskgAudio Power Output Rms in W2x8Auto InstallYesAuto-stereoscopicNoBrandTechnikaBrightness450Built in Ipod DockNoBuilt-in Blu-rayNoBuilt-in DVDNoBuilt-in FreesatNoBuilt-in Freesat HDNoBuilt-in FreeviewPlayerBuilt-in Freeview HDNoBuilt-in VCRNoCi SlotYesColourBlackComponent InputYesContrast Ratio3000:1Conversion 2d To 3DNoDigital Audio OutputYes - coaxialDisplay TypeLCDDlna CompliantNoEthernet PortNoFlat ScreenYesFront AV SocketsNoFull HD 1080pNoHard Disc DriveNoHard Drive SizeN/AHD ReadyYesHDMI Connections2Headphone SocketNoHeight With Tabletop Stand cm56.7Height Without Tabletop Stand cm53.8Intelligent Light SensorNoIs 3DNoLED TechnologyNoMemory Card SlotNoParental LockYesPC InputDsub (VGA)Picture Frequency in Hz50Picturein PictureNoPlays JPEG DiscsNoPlays MP3 DiscsYesPlays Sacd DiscsNoPlays Vcd DiscsNoPolarisationNoProduct Depth23.5 cmProduct Height58.2 cmProduct Weight UnitskgProduct Width79.5 cmRemote Control IncludedYesResolution1920x1080RGB Enabled SCART Sockets1SCART Sockets1Screen Size In Inches32Signal TypeDigitalSleep TimerYesSound OutputStereoStandby Power in Watts<1S-video ConnectionNoTable Stand IncludedYesTeletextYesTrue 24p Cinema PlaybackNoUSB PortYesVESA Wallmount Size400x200Viewing Angle160 / 160Wall MountableYesWarranty Period1 YearWeight14.5Weight KG With Tabletop Stand12.5Weight KG Without Tabletop Stand11.9

bris

wardy_uk1 wrote: »

What if I'm happy to keep the TV?

Then why are you on here?

dreamypuma

bris wrote: »

Then why are you on here?

Probably want's to screw Tesco's for some whiplash or something.