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Up to 75% off House of fraser at Ebay

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  • Just spotted this on eBay, hundreds of items reduced, e.g. swimwear from £1.20, ladies jackets under £10, mens tops from under £5 etc etc

    House of Fraser eBay store

    P&P starts at £2.50
    £2 Savers Club 2016 #21 £14/£250
    £2 Savers Club 2015 #8 £250£200 :j

    Proud to be an OU graduate :j :j

    Life is not about waiting for the storm to pass but learning to dance in the rain
  • floart
    floart Posts: 877 Forumite
    have found their ebay store to have better customer service than the actual website so would recommend highly, thanks op off to browse...
  • bb69
    bb69 Posts: 1,748 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Also thought I'd mention had no problem with getting a refund.
  • whatsup7
    whatsup7 Posts: 136 Forumite
    How would you go about getting a refund if something doesn`t fit?
  • your welcome, i prefer to buy from the stores on ebay too - use up my paypal at the same time x
  • whatsup7 wrote: »
    How would you go about getting a refund if something doesn`t fit?

    if you read FAQ it says that returns are accepted freepost within 28 days. see below


    What is your refund policy?
    At House of Fraser (in association with eBay) we want you to be delighted with every purchase you make. However, whilst you are deciding whether to retain your purchase, you do have a statutory duty to take reasonable care of our goods. Therefore, please do not damage the goods whilst you inspect them or try them on for size (this also includes the packaging where it forms part of the goods, for example, boxed items and gift items). You must ensure that you return the original undamaged packaging along with the item/s you are unhappy with.
    In the event that you are not satisfied or you change your mind and you wish to return a product (making note of any ‘non-returnable products’ detailed below), you may do so by returning your product/s within 28 days for a full refund by following the instructions below. With the exception of faulty or damaged goods, if you return your purchase using this method after the 28 day period, we reserve the right to not offer you a refund in full. We will instead return your original purchase to you and prior to sending it out, you will be charged the delivery fee that is applicable to the product purchased and the location to which your returns will be delivered.
    The following items can only be returned within the terms of our returns policy providing it is in its original condition (including the packaging where it forms part of the goods, for example boxed items) and for hygiene or safety reasons have not been worn, opened or used and any seals on the product remain unbroken: lingerie, hosiery, swimwear, men’s underwear, hats, DVD’s, CD’s, PC software & videogames, duvets, pillows, mattresses, mattress protectors, personal grooming products and cosmetics. Hats must have the returns policy swing ticket still attached.
    Where you have failed to take reasonable care of the goods, House of Fraser reserves the right to refund you in full less any amounts due by way of compensation to either repair the goods or to cover any loss.
    Where promotional discounts are applied to orders, the discount will be applied to each item in the basket. In the event of a return, you will not be refunded the discounted proportion.
    Your statutory rights are not affected in respect of faulty or damaged products.
    What products are non-returnable?
    Hampers, food, and beverages cannot be returned within the terms of our returns policy and other such products that may be notified to you from time-to-time.
    For hygiene reasons we are unable to give refunds or exchanges on pierced earrings.
    Your statutory rights are not affected in respect of faulty or damaged products.
    RETURNS ADDRESS:
    Freepost RSJC-RTJC-GKRZ
    House of Fraser
    Windrush Park Road
    Witney
    OX29 7EW

    How do I return an item?
    All House of Fraser purchases made from eBay cannot be returned to any House of Fraser store. Please return unwanted items to House of Fraser at the address above using the Royal Mail free returns service. Please tick which items you are returning and fill in the relevant returns code on the Delivery Note, then return the Delivery Note with your products in the original undamaged packaging. You have a statutory duty to take reasonable care of our goods whilst they are in your possession and during transit. We cannot accept liability for goods that get lost or damaged when they are returned, and request that you ask the Post Office to stamp the Proof of Posting label when returning products by post.
    When will I receive my refund?
    We aim to process all refunds to your PayPal account as soon as the goods are received back into our warehouse.
    Can I return my order to my local House of Fraser store?
    No, orders purchased at the House of Fraser eBay site cannot be returned to any House of Fraser store.
    What happens if the item I have ordered is out of stock?
    In the very rare event that we are unable to supply an item you have paid for, we will contact you by email to cancel the order and provide a full refund immediately via PayPal.
    CONTACT US INFO
    If you have a question about House of Fraser eBay, or a query about an order, you may find an answer to your questions within our FAQ's. However, if you still need to contact us, please email houseoffraserebay@docdata.co.uk
    Please note: House of Fraser online and in store customer services are unable to help with eBay purchase enquiries.
  • fuzzybear01
    fuzzybear01 Posts: 1,031 Forumite
    Part of the Furniture Combo Breaker
    Michael Kors Cashmere jumper dress for less than £70! Thank you very much!
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