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ppi on a loan
choccydoodah
Posts: 1 Newbie
in Loans
Hi there, new to this so please bear with me.
Was wondering if anyone out there could help with a bit of advice.
My friend has been trying to reclaim PPI on a loan she took out a few years ago. She paid the balance off in 2008 and recently contacted her lender for a copy of the old agreement.
The loan company have said that they cannot issue a copy of her agreement as the loan was paid in full and she is not entitled to reclaim her PPI. Sounds a bit suss to me - anyone know if this is the case?
Many thanks
Was wondering if anyone out there could help with a bit of advice.
My friend has been trying to reclaim PPI on a loan she took out a few years ago. She paid the balance off in 2008 and recently contacted her lender for a copy of the old agreement.
The loan company have said that they cannot issue a copy of her agreement as the loan was paid in full and she is not entitled to reclaim her PPI. Sounds a bit suss to me - anyone know if this is the case?
Many thanks
0
Comments
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That is not true. Tell her to write again specifying it's a complaint and then if she has no luck with the company she can take it up with the Financial Ombudsman."A bank* is a place where they lend you an umbrella in fair weather and ask for it back when it begins to rain."
(*Unless it's Santander. The branch says they sent you an umbrella 3 times already and don't understand why you don't have it yet and want it back right now!!!)0 -
Please can you provide a bit more information.
Such as who is the lender? On what grounds is the PPI non-refundable?0 -
opinions4u wrote: »Please can you provide a bit more information.
Such as who is the lender? On what grounds is the PPI non-refundable?
More to the point, why does she think it IS refundable?0 -
magpiecottage wrote: »More to the point, why does she think it IS refundable?
Because every other ad on the TV has convinced her that she was mis-sold it LOL0
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