We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Credit Agreement

I recently received a letter from ScotCall Debt Collection Services telling me that it was in "YOUR OWN BEST INTEREST" to contact them imediately.

I did that, and asked them to send me a copy of my Credit Agreement.
I enclosed the £1.00 fee required under the Consumer Credit Act.

I also stated that it should be supplied to me within 12 working days.

Today I received a letter from ScotCall with my £1.00 payment returned telling me that they were no longer dealing with the account and that the creditor would contact me shortly.

Does the 12 days to supply my credit agreement still stand?
I'm a bit confused as to what happens next.

Thanks for your help

Comments

  • Sending two more letters today to Debt Collectors asking for my credit agreements with the creditors.

    All with the 12 working days to reply.
  • anyone, someone?
  • mh1923
    mh1923 Posts: 525 Forumite
    Do you know what the debt is about? Is it one you think may not really be yours?
    Hi, I'm Mich :o
    I won a years supply of Comfort fabric softener in November 2013 - more than half remains...
    2015 survey proceeds £115.36
  • mh1923 wrote:
    Do you know what the debt is about? Is it one you think may not really be yours?

    It's from a video club, but im sure i met the terms of the agreement, buying 5 DVDs
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.9K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.2K Spending & Discounts
  • 247K Work, Benefits & Business
  • 603.6K Mortgages, Homes & Bills
  • 178.3K Life & Family
  • 261.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.