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Argos Return Query

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This maybe in the wrong place.. My mum bought my kids a scooter and toy in Argos before Xmas. They are unwanted gifts. We have the receipt and they are still boxed (unopened) can I return them?
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Comments

  • MrsTee_2
    MrsTee_2 Posts: 181 Forumite
    I think they only have a 16 day money back guarantee so I wouldnt think so as you've waited too long, you could ring their customer services number on 0870 600 8784 and ask their advice.
  • I worked fr them for around 4 years and personaly I would have done it and my manager would have approaved as you ahve the receipt and it can be resold. The new catalogue comes out this weekend so it will be areally busy time so I would wait until next week. It shouldnt be a problem.
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  • rizla01
    rizla01 Posts: 7,260 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I was given a digi-box for xmas but no good. No arial!

    AND I have sky.

    Will Argos take this back?

    It's not covered by the 16 day refund.:(
    "Unhappiness is not knowing what we want, and killing ourselves to get it."
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    Women and cats will do as they please, and men and dogs should relax and get used to the idea.
  • slowen
    slowen Posts: 2,795 Forumite
    1,000 Posts Combo Breaker
    Some retailers extended their returns policy for goods purchased during the christmas period until sometime this month but not sure if Argos is the same
  • jamstaruk
    jamstaruk Posts: 214 Forumite
    rizla01 wrote:
    I was given a digi-box for xmas but no good. No arial!

    AND I have sky.

    Will Argos take this back?

    It's not covered by the 16 day refund.:(

    if you have receipt i dont see a problem but if not its managers descretion
  • I thought I saw notices in Argos saying that it was a 30 day money back guarantee over Christmas
    What is this life if, full of care, we have no time to stand and stare
  • I returned an item for my son today. Told them it was a duplicate present even though it wasn't, he just didn't want it. I had no receipt and they refunded the money onto an argos gift card for use at a later date. No probs. Give it a try.
  • glyn_s
    glyn_s Posts: 121 Forumite
    i think the best people to ask are argos?
  • alternate
    alternate Posts: 715 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    I think - depending on the manager - you will get at least credit it not a refund. Gotta be better than a useless item.

    As said, depends a lot on store managers. Of two near me one could not be more helpful and the other one is a complete jumped up little soup nazi.
  • alternate
    alternate Posts: 715 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    oops - double post
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