credit reference agencies

100mel

If a credit reference agency does not correct information held on file within a reasonable length of time what other options and sanctions are available to me?

Mel

CLAPTON

you can complain to the office of the information commissioner
do you want to tell us the circumstances?

100mel

Fairly straightforward really - it's call credit. They are showing an old mortgage as a delinquent balance when it was completely satisfied and was merely a transfer to a new lender. Equifax and Experian are showing correct information and always have done so I was quite surprised to find this. I wrote to call credit about this in early November and still they have done nothing about it