Gamestation Problems

GoldenEye

errolevans wrote:

This is a common mistake, however in my case, both my customer complaint messages were acknowledged by receipt of an e-mail to me (a week apart and no. 3 on its' way tonight!!). NOT impressed with GAME on the net, but like someone else mentioned, their shops seem to be fine.
What is it with these game companies on-line?? If they are not up to the job, why don't they leave these to people like play.com, who I should mention have resent out a lost order to me with no hassles, as soon as the order is 21 days old and not received.

I totally agree. I have never had a problem with Amazon.co.uk, Amazon Marketplace, Play.com or CDWOW. Recently, I ordered a CD from CDWOW and I didn't recieve it. Turns out it must have been lost in the post. They contacted me, apologised, gave me instructions and then sent me a new CD before Xmas (They didn't make me wait 10-21 working days either). Their CS is excellent. There CS emails came from Cyprus and Hong Kong! Doesn't say much about British Companies does it?