Printing Error in advertising

dazzaone1

Yesterday i was reading through a well known warehouses mail that appears fortnightly and it was advertised that the dog food i normally buy was on offer with an extremely low price. I double checked on there website and it was on there also.
Made a special trip so i could stock up on my dogs food but when we got there there was none on offer, so i asked a member of staff who didnt know , as we looked in the aisle again the member of staff noticed a small sign saying, we are really sorry but the dog food advertised is not on offer as it was a printing error, we are sorry for any inconvenience caused.
I dont know if im allowed to mention the name of the well known warehouse that begins with m and ends in o but i thought if a business advertises offers, then they should sell the product as advertised or am i confused .
thanks for any advice
my dog has always been fed on this brand and its difficult to find offers like this , when i saw it i couldnt believe it.

Lip_Stick

dazzaone1 wrote: »

Yesterday i was reading through a well known warehouses mail that appears fortnightly and it was advertised that the dog food i normally buy was on offer with an extremely low price. I double checked on there website and it was on there also.
Made a special trip so i could stock up on my dogs food but when we got there there was none on offer, so i asked a member of staff who didnt know , as we looked in the aisle again the member of staff noticed a small sign saying, we are really sorry but the dog food advertised is not on offer as it was a printing error, we are sorry for any inconvenience caused.
I dont know if im allowed to mention the name of the well known warehouse that begins with m and ends in o but i thought if a business advertises offers, then they should sell the product as advertised or am i confused .
thanks for any advice
my dog has always been fed on this brand and its difficult to find offers like this , when i saw it i couldnt believe it.

The simple answer is they don't have to sell at the advertised price. Here's the answer more indepth. https://forums.moneysavingexpert.com/discussion/3277262

narabanekeater

they've done this before with i'm sure washing liquid. They did let each customer buy 2 i'm sure at the wrong price but no bulk buys

dazzaone1

narabanekeater wrote: »

they've done this before with i'm sure washing liquid. They did let each customer buy 2 i'm sure at the wrong price but no bulk buys

thanks very much both , i wasnt 100 percent sure but now i know, thnx :-)

Badger_Lady

It's a funny 'printing error' that appears in digital format as well! Unfortunately, no, they don't have to sell at the advertised price. But it's a bit rubbish of them to set you up and knock you down like that.

dazzaone1

ty badger lady , i guess ill carry on payin twice the price :-( they dont have many offers anyhow and prices there have rocketed , i thought xmas had come early lol :-)

wendyak

I've had problems with them before and they do this quite often.
If you are there on the first day, as the previous poster said, yu are usually allowed a couple of the items at that price but you do have to kick up a bit to get it, sometimes not really worth the bother.
Two other people I know are not going to use them any more as they are so rubbish at the mo, I feel the same.

freyasmum

Adverts are what is classed as 'invitation to treat' (or willingness to negotiate) - it's defined as the invitation to make an offer . They're inviting you to look at the item and, should you wish to purchase it, you can make an offer at the checkout. If you both agree it's a fair swap - i.e you'll pay £x, they'll give you item - you can pay and that's it. The bigger stores - Tesco et al - generally let you have the item at the ticket price, though it's not legally necessary. Doesn't make it any less annoying though!

Similarly, if they're selling something which costs £50 and they charge you 50p at the checkout, the offer has been made and accepted and there's nothing they can do. Even if they come running after you saying you owe us £49.50 or you have to give us the item back, etc...


There was a case - I think it was sometime in the 60s - where a man had a flick knife in his shop window display and the police were trying to have him convicted because the sale of flick knives is banned. Anyway, he managed to get around it by saying he wasn't actually making an offer... and the judge agreed with him and said that it was merely an invitation to treat. He hadn't made an offer, and so wasn't guilty of what he was being accused.

dazzaone1

you guys are amazing lol, i only joined 3 days ago and ive learned more in 3 days reading through all posts etc than what i did in 5 years of senior school !!! tyvm :-)