Clearance at Books direct bargains-DVD/CD & books from 49p.

rydo01

I ordered a bunch of stuff off of this site and nothing has arrived. I can't even log in as I don't have an account, just an order number. I emailed them to ask them where it was but got nothing back. Very poor customer service. I'd hang fire on ordering from them just now.

money_saver88_2

rydo01 wrote: »

I ordered a bunch of stuff off of this site and nothing has arrived. I can't even log in as I don't have an account, just an order number. I emailed them to ask them where it was but got nothing back. Very poor customer service. I'd hang fire on ordering from them just now.

I've ordered quite a number of times from this company without any problems, so your experience could be an anomaly rather than the norm.

c_l_a_i_r_e

rydo01 wrote: »

I ordered a bunch of stuff off of this site and nothing has arrived. I can't even log in as I don't have an account, just an order number. I emailed them to ask them where it was but got nothing back. Very poor customer service. I'd hang fire on ordering from them just now.

I've ordered from them several times in the past and delivery has always been slow for me, anything up to 10 days. I agree their CS isn't all that great but the prices are fantastic and as my orders have always arrived eventually I'd still recommend them.