Cost of returning items to home bargains online?

I want to return an order to Home Bargains but have no experience of their return service and return costs. My original order wasn't huge or expensive and I'm wondering if its worth the hassle (there's nothing faulty with the products either).

I've read their help section and they state that they will refund the full amount (including the original P&P, £3 in my case) minus the return P&P costs. I assume this return cost will be the same but there's no further info about return costs.

If anyone can share their experience of HB customer service and return charges I'd be v.grateful.

(Apologies if this isn't the right forum for this question, I wasn't too sure where to post...)

Comments

  • Have you tried contacting them? 0151 530 2920
  • Have you tried contacting them? 0151 530 2920

    Thank you Lugh_Chronain, that's really kind of you to post the contact No.
  • LadyDee
    LadyDee Posts: 4,293 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I want to return an order to Home Bargains but have no experience of their return service and return costs. My original order wasn't huge or expensive and I'm wondering if its worth the hassle (there's nothing faulty with the products either).

    I've read their help section and they state that they will refund the full amount (including the original P&P, £3 in my case) minus the return P&P costs. I assume this return cost will be the same but there's no further info about return costs.

    If anyone can share their experience of HB customer service and return charges I'd be v.grateful.

    (Apologies if this isn't the right forum for this question, I wasn't too sure where to post...)

    If they're using a carrier they probably get a lower, contract, price. Can't you just post it back by RM (recorded)?
  • Wont they refund it in store? or is there not one near you?
  • Delboy11 wrote: »
    Wont they refund it in store? or is there not one near you?

    Thanks Delboy11, but unfortunately I don't have a store in my region.
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