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Would you take too much change?

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  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I had a major argument with a store where I had given a £20 and was given change for a £10. I insisted the till was cashed up while I waited and not at the end of the day (as I saw it, the cashier had made a mistake with mine so could make further mistakes during the 5 hours of trading left) sure enough the till was £10 over, I was adamant because I had just taken it from the cash machine outside the door. Now I always say when handing over a £10 or £20 note, I'm sorry I only have a £10/£20 note. That way they are more likely to remember the actual words were spoken.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • McKneff wrote: »
    Now I always say when handing over a £10 or £20 note, I'm sorry I only have a £10/£20 note. That way they are more likely to remember the actual words were spoken.

    How wise. I tend to do the same. Some people confuse 20p coins and £1 ones.

    I lost count of the number of times I handed over a pound and they quickly say I only gave them a 20p. I have to back down on that one since they are holding all the coins .......and I could have given them a 20p.
    It's not my fault your honour, they made me do it.
  • snowmaid
    snowmaid Posts: 3,494 Forumite
    hhmm... I always give back....I am too scared of bad karma! :eek: A real woes! I wouldn't be able to sleep! :rotfl:
  • TBagpuss
    TBagpuss Posts: 11,236 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I would definitely return it. I had this happen quite recently, (and is was someone giving me change for a £20 when I'd paid with a £10)

    I think if you notice the mistake, it is dishonest to keep the extra.

    The only exception for me would be if it was a situation such as Mickey54 described, where you've tried to correct the mistake. If the shop doesn't want to know, that's their fault, not yours!
    All posts are my personal opinion, not formal advice Always get proper, professional advice (particularly about anything legal!)
  • This happened to me at Download festival this year a guy gave me change for £20 when I'd only given him a tenner. I pointed it out but he was positive I'd given him £20, but I know I only had £10 notes in my wallets. He insisted he was right, so I ended up with an extra £10 to spend.

    If its something that obvious I always point it out karma and all that!
    :kisses2: Got married September 2011:smileyhea

  • bedpotato_2
    bedpotato_2 Posts: 329 Forumite
    edited 15 October 2011 at 1:24AM
    Once I bought a new bed and the lady at the checkout in the furniture store was so busy chatting to her colleagues while serving me that she undercharged me and entered the wrong amount when scanning my card. I noticed on the way home. It was HORRIBLE having to point it out, but stealing is stealing and even though I wanted to save the extra money I did not want to come by it dishonestly. Also I reasoned that someone would notice the takings didn't add up and the poor lady would get into trouble and have to pay it out of her wages.

    When I told them, I kind of hoped that they would say "how honest of you! As a reward for pointing it out, we won't charge you the difference!" but sadly, they didn't. They just hastily took a second payment off my card. LOL

    Another time I won a cash prize from a radio phone-in and both the radio station AND the promotor associated with the competition sent me cheques because they each thought they were responsible for paying me the prize. Neither of them seemed to realise that the other one had paid me as well!

    I paid in both the cheques, but then I felt horribly guilty and forced myself to phone them and let them know. I really hated doing it but just like with the bed I knew it was stealing really. They thanked me and asked me to send back one of the cheques and I had to admit I had already paid them in! Naughty me. So I wrote a cheque of my own and sent it to them to give half the money back. I was really disappointed because again I was kind of hoping that they would say "don't worry - it was our mistake - just keep the extra cash!"

    I have always wondered whether the other winners on the phone-in kept the extra money or not!
  • TimBear
    TimBear Posts: 808 Forumite
    I would always give it back! As another poster said, I have worked in that field before and if the till wasn't right at the end of the day the staff would have to make up the shortfall.
  • I wouldn't trust myself to have got the maths right. However, if there was a misunderstanding and they thought I didn't have the money (eg I thought they were asking for a certain amount of money so they could give me a note for change) I would always correct my mistake. Happened about half a year ago and I paid up the rest when I realised.
    Boris Johnson voted against Brexit in the Commons, all to become leader of the Conservative Party. Fall for it and you deserve everything you get.
  • TimBear wrote: »
    I would always give it back! As another poster said, I have worked in that field before and if the till wasn't right at the end of the day the staff would have to make up the shortfall.

    Doesn't that thought help to concentrate the mind and get it right?
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