Default stopping mortgage application

Ms_Scarlett_2

Thanks Thrugelmir!

Vodafone

jacko1000 wrote: »

Me and my girlfriend have recently tried to get ourselves on the property ladder. everything is in order financially apart from one default on my record from vodafone in 2009. It was for £200 and was satisfied. i have tried to contact vodafone asking if this can be removed but stil waiting for a reply. Any other suggestions?? Thanks

Hi jacko1000,

Thanks for making me aware of this.

If you'd like the Web Relations Team to take a look at the concerns you've got here you're welcome to email the relevant details across to us via the contact information in our profile page here.

When sending your email just include a link to this thread and mark it for my attention and once received I'll get back to you as soon as possible.

jacko1000 wrote: »

thanks for your response guys

Also i have tried to contact vodafone regarding this account but they have no record of the account. is there a loop hole here i could exploit if they have lost my details????

Please be assured that it won't be a case of the details of the account in question having been lost but more likely that the agents you've spoken to being unable to locate it.

However, if you could get in touch with me as invited above I'm confident I can track it down and then see what happened.

Best wishes,

Lee

Web Relations Team

Vodafone UK