Maybe I'm just getting old.............

labp04

About 18mts ago we switched our electricity supplier to Scottish Power. We chose the green option which would both save us money and at least help us think we were doing a bit more to help the environment.

Last week went on line to look at their web site and got a message saying I could save a further £16+ by operating a paperless account. This sounded to help a liitle bit more so I tried to sign up. Found myself unable to sign up so rang their customer services only to be told that paperless was not available on the green tariff - only on the non-green bits.

Is it me or are Scottish Power a little bit confused?

SaverSarah_2

Oh man, how useless!!

Bargain_Rzl

You couldn't make it up, could you :mad: :rotfl:

savvy

That's weird, I could've sworn I was on the green tariff, and I operate a paperless account, admittedly it was set up some time ago DOH I'll have to go and check all that now!!!

Zagu

:rotfl:

You couldnt make it up. Incredible.

Aliktren

this has got me as well, we got a bill at the weekend having switched from the online tarrif to green, you can still enter you meter readings but it's not quite as straightforward, seems completely bonkers.

I'm going to mail them and ask them to reconsider the policy.

Aliktren

from Scottish Power via email :

"Thank you for your email.

We are actively looking at providing your tariff being available on an online service.

If you have any further queries you can contact us by email at contactus@scottishpower.co.uk or alternatively call us on 0845 270 6543, where one of our Customer Service Agents will be happy to help.

Kind regards,

xxxxx xxxxxx
e-Contact Centre
ScottishPower
www.scottishpower.co.uk"