Employee problem can we cut her hours ?

t0rt0ise

SarEl wrote: »

How much training does "turn up to work on time" take?

I thought I was talking about sales technique.. in fact I said so.

scheming_gypsy

Stick them on commission only. They'll either make the sales and it'll be worth keeping them or they'll quit and run for the hills.

getmore4less

Don't see why they can't be made redundant if the owner/manager wants to and can do the hours.

bumping is legal.

heretolearn_2

She needs to start documenting their underperformance and issuing warnings then dismiss.

If she speaks to ACAS they can help but she should bear in mind that there is no statutory requirement to go through the whole process above stricly to the letter - ACAS will say it is 'best practise' and it is, but it's also what is expected of larger employers. Small employers are not expected to have to go through all this, and if you get an adviser at ACAS who really knows what they are talking about, they will confirm this.

This is what I'd do (but don't take this as proper advice, but honestly, although employees have protection small employers are not expected to put up with this sort of thing. As long as you reasonable, tell people what they are doing wrong, give them a chance to put it right, and they don't, you can dismiss.)

Late opening of shop - frankly I'd give a final written warning for that and if it happened again, dismiss. It's the one basic responsibility that MUST be complied with in retail! If she has CCTV then that is fine to use as proof - employers are not required to provide proof of 'guilt' that would stand in a court of law. I would hold a meeting with her, with minutes being kept, informing her that her performance on opening late is not acceptable going forward, and that it will be dealt with under a formal disciplinary in future with the risk of dismissal.

Then set them both sales targets. When they don't meet them have a capability meeting and give them a bit of support/training to help them meet it next time. If they don't, issue a warning. Do this a couple of times then dismiss.

SandC

I agree with getmore4less. She is clearly making the posts redundant because she's planning on doing it herself - and she is replacing the Manager who has already left.

Unless she was going to recruit others in their place, either one full time or two part time as it is now, the roles have gone.

I think people are complicating matters!

Judith_W

I agree that the roles are no longer available because they have been absorbed into the FT manager role, therefore she can get rid, but she would still have to pay redundancy and not replace too quickly

Hammyman

mysillyolddad wrote: »

Not that easy though is it :-(
She hears all about employees rights but what about her's what is a good free resource

If they have been employed under 12 months then yes, it is as easy as that. You can be dismissed for no reason in the first 12 months.

heretolearn_2

Yes, or she could just make them redundant, cost her a little bit of redundancy pay, but problem solved quickly.

getmore4less

Check the contracts for ability to vary hours or do anything.

Check records for any break in employment that could reduce the continuity.

with 3 years redundancy would be 3 weeks pay or less if they are paid over £400pw(unless over 41)

depending on the contract statutory notice is also 3 weeks but you could use outstanding holidays which you would have to pay anyway to cover some of that.

So the max this will cost is 6 weeks pay and it could take that long to remove then any other way. if they are useless then you are paying them to do nothing anyway , might be worth a redundancy with PILON to get shot imediately.

Have plans in place to change all the locks alarm codes etc.


If the plan is to do the work anyway I would be there all over them like a rash.


What is the plan for future holiday and sick cover?

mysillyolddad

getmore4less wrote: »

Don't see why they can't be made redundant if the owner/manager wants to and can do the hours.

bumping is legal.

What is "bumping"