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Endowment help

I have been told by my endowment company and FSC that I am not entitleled to compensation on my endowment. This is my first house and first mortgage which I took out in 1994 on the agents advice he told me to get a endowment. I cant understand why I am not getting compensation when I knew nothing about endowments and went fully with the advice of the agent. Is their anything I can do now? ~Does anyone have any advice?

Thanks

Comments

  • toonfish
    toonfish Posts: 1,260 Forumite
    what was the basis of your complaint?
    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it.
    This signature is here as I follow MSE's Mortgage Adviser code of conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.



  • dunstonh
    dunstonh Posts: 121,155 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    and what was the basis of the refusal?

    A guess maybe, seeing as you mention FSCS (thats what I assume you mean when you say FSC), was that he adviser was FIMBRA approved and not PIA approved (SIB/PIA/FSA over the years). If you used an adviser that was FIMBRA approved and didnt become PIA approved after 1994, then you do not get the protection of the FSA, FOS or FSCS.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • toonfish wrote:
    what was the basis of your complaint?
    Sorry taken a while to get back to you I am new to this and have only discovered I got a reply. I was told the endownment would be a good savings plan at the end of the endowment I would be guaranteed a tidy sum. I was told that the amounts would fluctuate each month but at the endof the year an amount would be added to my policy. The adviser told me I should take out an endowment. The financial ombudsman service took 2 years to come back with a reply and said they are unable to verify the exact nature of the conversations that took place and i do not have sufficient evidence to uphold a complaint. I dont know where to go now or what to do i am now likely to be £15-17K short on my mortgage of £46550 i am still in the same property.

    thanks for an help
  • dunstonh wrote:
    and what was the basis of the refusal?

    A guess maybe, seeing as you mention FSCS (thats what I assume you mean when you say FSC), was that he adviser was FIMBRA approved and not PIA approved (SIB/PIA/FSA over the years). If you used an adviser that was FIMBRA approved and didnt become PIA approved after 1994, then you do not get the protection of the FSA, FOS or FSCS.

    Sorry taken a while to get back to you I am new to this and have only discovered I got a reply. I was told the endownment would be a good savings plan at the end of the endowment I would be guaranteed a tidy sum. I was told that the amounts would fluctuate each month but at the endof the year an amount would be added to my policy. The adviser told me I should take out an endowment. The financial ombudsman service took 2 years to come back with a reply and said they are unable to verify the exact nature of the conversations that took place and i do not have sufficient evidence to uphold a complaint. I dont know where to go now or what to do i am now likely to be £15-17K short on my mortgage of £46550 i am still in the same property. The brokers ~Thomas & Co are regulated by the FSA does that mean anything

    thanks for an help
    Louise
  • EdInvestor
    EdInvestor Posts: 15,749 Forumite
    Post some info on the endowment and we can see what you could do.

    Provider's name
    Guaranteed sum assured
    Declared bonuses
    Surrewnder value (ring up and ask)
    Maturity date
    Maturity forecasts
    Monthly premium

    Interest rate payable on mortgage
    Trying to keep it simple...;)
  • Provider's name Broker Thomas & Co Financial Services origianlly taken out with General Accident now Norwich Union

    Guaranteed sum assured - £46550
    Declared bonuses - dont know what you mean by this
    Surrewnder value (ring up and ask) ?
    Maturity date 2019
    Maturity forecasts dont know
    Monthly premium £67.19

    Interest rate payable on mortgage 5.79

    As you may have gathered I dont know alot about this any help you can offer is gratefully received many thanks Louise
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