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Setting Home Hub To private

I live in a Maisonette and I think the people living below me is using my internet. When I reserved an item at Argos in the Email box an unknown one came up and it doesn't belong to me or any of the kids. How do I set my home hub so people below me or in my street cannot connect to mine?
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Comments

  • Firstly what hub do you have?

    If you already know how to log-in to the hub then you (usually) simply need to find the security tab and enter a password to generate a key. You will then need this key to use the wireless internet connection the next time you log-in. Your computer should then store this key for future use and connect automatically.

    You're likely to have recieved a booklet with the details on how to do this or if you enter the hubs brand and model number along with the word security in google you should find a guide that walks you through the process.

    :D
  • mikey72
    mikey72 Posts: 14,680 Forumite
    If you right click on the icon in the tray at the bottom, and view available wireless connections, what does it say you are connected to?
    Security enabled, unsecured etc?
  • jayme1
    jayme1 Posts: 2,154 Forumite
    Part of the Furniture Combo Breaker
    and remember the security you want to use is WPA2 AES, this may also be called the wifi security.
  • Kimberley
    Kimberley Posts: 14,871 Forumite
    edited 3 September 2011 at 1:03PM
    mikey72 wrote: »
    If you right click on the icon in the tray at the bottom, and view available wireless connections, what does it say you are connected to?
    Security enabled, unsecured etc?

    It just says Access: local and internet

    Password pretection sharing is on.
  • Kimberley
    Kimberley Posts: 14,871 Forumite
    Cardozo wrote: »
    Firstly what hub do you have?

    If you already know how to log-in to the hub then you (usually) simply need to find the security tab and enter a password to generate a key. You will then need this key to use the wireless internet connection the next time you log-in. Your computer should then store this key for future use and connect automatically.

    You're likely to have recieved a booklet with the details on how to do this or if you enter the hubs brand and model number along with the word security in google you should find a guide that walks you through the process.

    :D

    BTHomeHub2-SR64

    I did the key thing when I got the Hub (I think) but i've since moved so will I still be safe?
  • jayme1
    jayme1 Posts: 2,154 Forumite
    Part of the Furniture Combo Breaker
    if you follow this advice to get into the home hub and then check the security, if it has none enable it, if it has WPA2 already set up then consider changing the password (you want it long and random using upper and lower case letters, number and if you want symbols)
    ie something like: jhfDhkHRl3ehfFAJdSD8345jfkba%%hfsh6 is very good but be sure to write it down as you will need to enter it on ever device that connects to your router via wifi.

    this link
  • Kimberley
    Kimberley Posts: 14,871 Forumite
    This is what BT says on their website

    The BT Home Hub 2.0 comes with WPA (Wi-Fi Protected Access) wireless security as standard.

    So i'm guessing i'm safe. I can't explain that email address though.
  • If you go to http://bthomehub.home/ it will tell you what is connected to the hub. There shouldn't be anything you don't recognise. You may have to check several times to catch them in the act though.
    Changing your wireless password as jayme1 said will shut everybody out except you.
  • bondy01
    bondy01 Posts: 400 Forumite
    BT allow access to your internet to other people through the BTOpenzone and BTFON products. Similarly you can use other peoples unless you opt-out. Not sure about the e-mail addy though. If you use something like inSSIDer on a machine with a wireless card you should see BTHomehub is encrypted but none on openzone and fon. (you need to be a BT broadband customer to use it)
  • Kimberley
    Kimberley Posts: 14,871 Forumite
    There are about 14 devices that look like this

    Unknown-f8-1e-df-20-55-05

    What are they?
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