DLC aka Hillesden Securities

mforcer

I'm currently in dispute over an old debt being handled by DLC (client: hillesden securities)

They have sent me a letter with a proposed monthly repayment figure which i am more than happy to pay. They supplied a direct debit form but i need more information before i sign it. I tried to scan it for hidden messages and a couple of things stand out, it may be standard direct debit text, can someone confirm?

Under instructions:

"I understand that this instruction may remain with DLC and, if so,will be passed electronically to my Bank/Building society"

What does this mean? if i try to cancel they can continue taking payment?

Under Direct Debit Guarentee:

"If there are any changes to the amount, date or frequency of your direct debit DLC will notify you 5 working days in advance of your account being debited or as otherwise agreed"

This worries me slightly because it also states if i wanted to make any changes myself (such as cancel) i would need to allow 3 working days. So if they decided to increase the payment by 100% (which i couldn't afford).. i would only have 2 working days to take action and could be delayed by post or they could purposely delay.

Is this just a plot to get my bank account details? are they allowed to make sudden changes that would clear me out?

I'm happy to make the payments but i'm worried it would give them power to start demanding lots more money, or worse empty my bank account.

How do they work in these situations?

I'm also thinking about sending them a CCA letter, as i currently have no proof of how they came up with the debt i owe them.. i found this online but is pretty old, does it still stand:

To:

Dear Sir/Madam

Account/Ref No:

With reference to the above agreement, I/we would be grateful if you would send me/us a copy of this credit agreement and a full breakdown of the account including any interest or charges applied.

I/we understand that under the Consumer Credit Act 1974 [sections 77-79], I am/we are entitled to receive a copy of any credit agreement and a statement of account on request.

I/we enclose a payment of £1 which represents the fee payable under the Consumer Credit Act 1974.

I/we understand a copy of any credit agreement along with a statement of account should be supplied within 12 working days.

I/we understand that under the Consumer Credit Act 1974 creditors are unable to enforce an agreement if they fail to comply with the request for a copy of the agreement and statement of account under these sections of the Act.

I/we look forward to hearing from you.

Yours faithfully



Your name.

nottoolate

dont set up a direct debit.

they cant be trusted not to up the payments without adequate notice or reinstate it if you cancel it

the safe way to do it is via standing order

dont pay a penny until they give you their bank details so you can set that up

mforcer

Thanks for the advice, i have sent a CCA letter to get a better picture of why i owe them so much, once i have proof i will offer to setup a standing order.