Windows 7 - Photo Gallery keeps losing my pics! HELP (where are they)

vic38

Hi folks,
Wondered if anyone has had a problem when trying to rotate pics in photo gallery (first time I've used it). Whenever I click on the pic and select rotate the pic just vanishes. I have done a search on the entire computer and they appear to have completely disappeared never to be seen again! :mad:.

They are jpg files imported from a Canon camera. Perhaps there is some sort of conflict! Haven't been able to find anything about it on microsoft website. Any help much appreciated.

Thanks very much.

santer_2

Have you got McAfee?

vic38

Hi, yes I do have McAfee

santer_2

See if this helps

http://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/photos-disapear-after-rotating-what-can-i-do-to/a2358d63-0c95-4d93-81e0-eb0a003fc532

http://windows.microsoft.com/en-US/windows7/Show-hidden-files

vic38

Thanks very much will have a look. Fingers crossed as it is driving me mad.

santer_2

When you have set the folder options to show hidden files, you should see them in the folder you rotated them in

Hope it goes well

vic38

You are a star. They were indeed hidden! Very odd goings on. Haven't worked out the link with McAfee as yet, but it is only a trial version and expires shortly so hopefully that should put an end to the problem. Thank you so much for your help.

santer_2

Thank You for letting me know

If you do not intend to keep McAfee, choose its replacement and download it to the PC before removing McAfee so nothing needs to be downloaded without an anti virus programme running

Use Windows to uninstall it and then run their removal tool

http://service.mcafee.com/FAQDocument.aspx?id=TS100507

My preference for installing is to defragment the drive, set a system restore point, install the programme

Some anti virus programmes will have a one month trial version so you can see if they are suitable if you are going to use a paid for programme, though the free versions are worth considering. Currently Avira or Avast seem to be popular

vic38

Good tips thanks very much will definitely keep in mind when I get new anti virus. Thanks again