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Tesco Clubcard Voucher Exchange

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Help can I use my clubcard vouchers online at tesco opticians Im getting conflicting reports. I thought it said I could earlier this week but having tried this evening am having no end of difficulty. Is there anyone here that has actually bought glasses utilising the double clubcard rewards online thanks?

Comments

  • haynick
    haynick Posts: 521 Forumite
    no grabbit here
  • rangers_fc
    rangers_fc Posts: 363 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    it relates to grabbing it thankyou
  • vandanfc
    vandanfc Posts: 2,042 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Tesco's website says spend INSTORE only. http://www.tesco.com/clubcard/clubcard/bigexchange.asp
  • caz2703
    caz2703 Posts: 3,630 Forumite
    Gonna jump on this thread and hopefully someone can help me. I registered a new card during the last collection period but the address was listed as my parents house (impending separation from DH etc etc) but although they've received their vouchers, there's no sign of mine and it's almost £100 worth.

    Anyone else not got their vouchers either this time or any time before? All I can do is phone the Clubcard line I presume but wondering in advance why they haven't been sent. I did a lot of DTDing but not on this card but it's a lot of points for a virgin account so wondering if my account has been flagged.
  • vuvuzela
    vuvuzela Posts: 3,648 Forumite
    rangers_fc wrote: »
    it relates to grabbing it thankyou

    It's a question, not a grabbit. The grabbit board is for posting short term bargains, not a general chat and questions board.
  • this happened to my other half (no club card vouchers) turned out the address was wrong, when we phoned em £28 of vouchers came about 2-3 weeks after (£28 is a lot of free food for a couple of students lol)
    try phone them they were really helpful with us xx
  • sayahu
    sayahu Posts: 206 Forumite
    Can't see why this account would be flagged unless the 'DTDing' that you did was with a card registered to that same address AND name.

    Any way, when you call up they will send you out the new ones and cancel the old ones. Could be a postal mistake?
  • caz2703
    caz2703 Posts: 3,630 Forumite
    this happened to my other half (no club card vouchers) turned out the address was wrong, when we phoned em £28 of vouchers came about 2-3 weeks after (£28 is a lot of free food for a couple of students lol)
    try phone them they were really helpful with us xx

    I can see the online codes but I presume that if you want to double up (though not with the current pathetic batch of deals) you need the physical vouchers? I've checked online and the address is correct and there's no sign the vouchers have been used.
    sayahu wrote: »
    Can't see why this account would be flagged unless the 'DTDing' that you did was with a card registered to that same address AND name.

    Any way, when you call up they will send you out the new ones and cancel the old ones. Could be a postal mistake?

    My main concern was that the old card was registered under the Ex's name and that he'd get his post redirected and get a nice bonus from my spending power. Thinking about it, the DTD stuff was done under his card and my current address whereas my card was used for boosting (and wombling!) and registered at a different address.

    Thanks for the replies. I've never known vouchers to go missing before and given there's quite a bit of money, I was worried my cards had been marked for some reason.
  • italiastar
    italiastar Posts: 1,448 Forumite
    rangers_fc wrote: »
    Help can I use my clubcard vouchers online at tesco opticians Im getting conflicting reports. I thought it said I could earlier this week but having tried this evening am having no end of difficulty. Is there anyone here that has actually bought glasses utilising the double clubcard rewards online thanks?

    Yes you can and you still get the BOGOF offer too - I got £150 worth of vouchers for £75 in vouchers - then cashed a £7 off £50 spend voucher against the purchase too.
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