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tesco.com error in my favour...can they take it back?
cabsy83
Posts: 123 Forumite
Hi!
I placed an order on Saturday for £80 inc delivery, then i used a £15 off coupon and I had a £3.50 clubcard voucher which I had. Then I got some of my ex partners club card vouchers to work which reduced my shopping to £47!! It was delivered on sunday but they forgot to leave my freezer stuff so.I phoned up and the girl on the phone refunded the items, issued a £5 voucher to appologise and reordered the items for me. These were delivered yesterday and for some reason I was only charged 32p for £17 worth of stuff!!! The refund is in my bank and they have only debitted the £47 and 32p, so I have got £80 worth of shoping for £30!!!
My question is, if they realise theres been a mistake, can they take the money from my account?
sorry if i've rambled!
I placed an order on Saturday for £80 inc delivery, then i used a £15 off coupon and I had a £3.50 clubcard voucher which I had. Then I got some of my ex partners club card vouchers to work which reduced my shopping to £47!! It was delivered on sunday but they forgot to leave my freezer stuff so.I phoned up and the girl on the phone refunded the items, issued a £5 voucher to appologise and reordered the items for me. These were delivered yesterday and for some reason I was only charged 32p for £17 worth of stuff!!! The refund is in my bank and they have only debitted the £47 and 32p, so I have got £80 worth of shoping for £30!!!
My question is, if they realise theres been a mistake, can they take the money from my account?
sorry if i've rambled!
Trying to fix my finances whilst living with 3 kids and 2 cats! 👩🏻👧🏻👦🏻👶🏼🐱🐱
January Grocery Challenge (starting 31/12) £0/£350
January Grocery Challenge (starting 31/12) £0/£350
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Comments
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I doubt that they will notice, you havn`t done anything wrong and they make millions per second. Morally you should tell them, but that will just make more work for a disgruntled employee. so make their day better and keep quiet.0
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Keep the money by for a wee bit just in case though!0
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