Confused

saintly_2

ok here goes, probably a simple answer

My car insurance company haven’t taken the payment out this month and I don’t know why. Its still in the bank and I really could do with it so i dont end up borrowing money from people before payday.

My insurance runs out at the end of this month, I can’t get through to the company to see whats going on, i've tried about 3 or 4 times, will it be late coming out because of it being new year, it normally comes out on the 2nd.

There is just enough money in there to pay it.

Im quite worried that some charges will be added or even worse cancelled.

Storm

I would say first to double check your paperwork - maybe the payments were only over 10 months or something?

Then if you've got online banking check the DD is still set up OK.

I wouldn't have thought you'd risk a charge if the DD is still OK as it's the company's responsibility to 'request' the money.

angelavdavis

Did you take out the policy in Jan 06? The reason I ask is did you make a payment in January, so therefore, you will have already have made 12 payments? Might be worth a check(?)

FatJock

Saintly,

This might sound daft but could the reason they have not taken the money is because they no longer need too? I've had car insurande in the past where I'd make a 'down' payment on my CC and then the insurance comp would take 10 individual monthly installments out of my bank account. In effect I'd pay for 11 months but receive 12 months cover.

Just a thought. Hope you sort it out.

Cheers,
FatJock

Archer21

sometimes insurance is done so that the first payment is equal to 2 months payments then a further 10 months payments are made. Effectively 12 payments over 11 months.

Could this be how your policy works?

saintly_2

i have checked online banking an everything is fine, i took the policy out on feb 2nd. I just checked an i paid double what i should have in february 06 so im gonna leave it for a few days if i cant get through to them then withdraw the money.

thanks

iceicebaby

If you do withdraw the money, also cancell the direct debit as they may realise they havent taken the money ad try for it at a later date. If you have then taken out the funds you will incurr a charge but will not if you cancel the dd just to be safe

sophiesmum_2

are you with churchill by any chance?

My dd for car insurance was due out on 23rd dec, it came out today. I queried it last week and was told it was because they had delayed it because of all the bank hols etc.I just left the money in the account and waited for them to take it.

sophiesmum

Dolly_Smith

this happened to me in Oct - I couldn't work out why it hadn't come out, checked the paperwork and the last installment due was September, so had an extra £40 that month

sometimes payments are taken out over 10 or 11 months but cover provided for 12