dainels silverman strikes again !!!!

lee01

hi i have had a similar problem with these guys , in 2008 i took out a locksmith franchise and as part of the package was a brand new vito van on competetive finance well thats what they said ! this was financed by the bank of scotland , in 2010 i decided that as the franchise company had not passed on the amount of work that i was promised i was forced to cease trading , as a direct result of this i was forced to contact the BoS and explain that i could no longer afford to keep the van , i was advised to by the BoS to send a letter explaining my position and that they would then in due course send a company to collect the van , this would then be sold at auction and i would have to repay the shortfall , in march 2010 i recieved a letter that explained the van had been sold ( no mention of how much it sold for ) and that there was a shortfall of 6202.45 and that a company called apex credit management would be in cont to sort out the payment of the balance , 2 days later apex contacted me to say that they were now dealing with the recovery of the debt . i agreed to pay 50 pounds a month and this was agreed by apex also , this was going well till last week when out of the blue i get a final demand for 3518.15 , no introduction , just a final demand threatening 7 days to pay or they would have to recover the goods and full payment , i phoned apex and they knew nothing about this , i phoned BoS and they told me that DS were the account holders i eplained that i had a letter from BoS stating that apex would be handling this , the reply i recieved was that as per the system it shows that DS are the account holders so this must be the case , i told BoS that i have been paying apex since march 2010 with no defaults , Bos then stated that they didnt know the van had been sold at auction as it wasnt on the system , i asked BoS to ring back in 10 mins so i could dig out all the paperwork and they agreed , i waited and waited but no call , the next day i rang BoS to find out what was happening and the guy i spoke to was very helpful , firstly i requested a copy of the bill of sale for the van so i know what it was sold for and what i owed on it , he told me he would request that for me , i also rang DS , well what a joke that was i spoke to the lady thats name was on the letter and while i was questioning her about thier companies involvement in this , and that i thought their letter was in my opinion threatening , she replied how do you work that out , i stated that the wording in the letter ( FINAL DEMAND in big red letters ) ( WE NOW DEMAND IMMEDIATE REPAYMENT OF 3518.15) she verbally accused me of only ringing to kick off at her and that i was looking to cause an argument , i also asked why they had 2 different amounts on the letter , i was then told that nearly 600 pounds was interest and collection charges , i told her that before i pay anything i will be seeking legal advice , so this is how things were left and im now waiting for them to contact again this week as the 7 days ends on tuesday , in the meantime i was horrorfied to read all the negative comments from customers of thiers and ppl that they have been chasing for money , looks like they are a second rate company interested only in threatening ppl with bully boy tactics .i have also done a bit of digging around on here and have found that in march this year a formers BOS employee had been appointed within the firm daniels silverman , coincidence ? it seems strange that i have been paying apex for over a year with no complaints from either apex or BOS and now all of a sudden i get this letter from DS only months after a former BOS employee joins the band of not so merry men , further updates as soon as i hear anything

lee01

just to update on the recent antics of the dreaded daniels silverman , have just recieved a letter and a financial income and expenditure form to fill out , of which i never requested altho the letter starts " further to your request to pay this debt by instalments " these clowns will will try every trick in the book to try and get you to pay ! the information they require is ridiculous , not sure legally how they stand asking for account numbers sort codes , what vehicles i own and the registration numbers .
anyway after a conversation with louisa smith of DS which i may add is the person that accused me of phoning to kick off , has now informed me that they are now not dealing with this debt as apex credit management are dealing with it , which is what i told them last week but they wouldnt listen , i have asked for an apology letter for the undue stress and pointless phone calls , obviously they have refused this , so ive now asked for a letter stating that daniels silverman have no interest in this debt as its being dealt with by another company , if this turns up i will be very surprised . will post again if it does eventually turn up , hope this is the last i hear from these bunch of lowlifes !!!!!!!!!!

palaran

Sorry, would love to read and try and help but that single paragraph is unreadable. Use the return button a bit more to put some space in.

gillypkk

i had a nightmare from DS and i put in a complaint about the person dealing with my "debt" and ended up getting her taken off my case, a grovelling appology from a senior manager and also this manager took over the debt and ive never heard a thing since! this was in april this year.

they are a load of cowboys!

Gordon_Hose

palaran wrote: »

Sorry, would love to read and try and help but that single paragraph is unreadable. Use the return button a bit more to put some space in.

I read it OK. Maybe you should invest more time into reading practice than posting pointless comments on the internet?