Short on amount available to borrow

liz09

Hi,

To cut a long story short we applied for a Giraffe (Bristol and West) mortgage. I spoke to the customer services prior to applying and discussed the situation as I am bonused and my boyf gets substantial overtime. He said for my bonus they would take half of last years amount (fine) but they would take all of my boyfriends overtime if he could prove it's been constant over the past 4 years, which it has. He said we were tight on the mutlipliers to get the amount but as long as we had all the above info we would be fine.

Then when we send the application in they say they will only take half the overtime, and that I shouldn't have listened to THEIR customer services advisor. Obviously I'm a bit peeved because it's a credit search which may affect other applications and had I been given the correct advice at the beginning no doubt I would have gone with the alternative I had lined up instead of them.

We're only 7k short of the 187k we need. Has anyone any suggestions of what we can do to combat the situation. We haven't really got the extra 7k lying around unfortunately!

Any help appreciated.

Cheers
Liz

herbiesjp

What is the loan to value?

Have you asked them for how they would like to resolve the problem?

liz09

The loan to value is 95% and when I questioned them about what we could do they said the only thing we could do is get our employer (both work for the same company) to write and say the overtime is guaranteed. The overtime isn't obviously 100% guaranteed but my employer already wrote that she can see no reason why it couldn't continue. Apparently that isn't good enough. Originally he suggested we could supply four years P60's which would have been fine