Fake Shoes!

kitty1985

Hi Guys

I’m new to this so please be patient with me. (I’ve posted once before months ago)

So I was browsing the internet looking for shows as you do! I really wanted to buy a part of genuine Christian Louboutin which cost in the reign of £500!

I was chuffed when I cam across a website offering a similar looking pair for £93.00! they said that they were the genuine thing! I entered my card details straight away and placed the order (I didn’t even stop to think hang on if it’s a legit site then surely they’d use paypal) wwwvictoriashoescom

The search was the second one recommended on Google!

To cut a long story short I’ve been sent a fake pair of Christian Louboutin shoes from china which I’m not happy about.

I do not want then and I’ve sent numerous emails to the address the dispatch note was sent to however nobody seems to be replying, yet when the order was placed they got in touch within a day!

The website says that I can return the shoes within 14 days however I will be charged for the shipping costs, but that I need to email them first for the returns address!

Is there anything that I can do or am I stuck with a pair of unwanted shoes and out of pocket?

Thanks in advance

Kitty

savemoney

I just get a wordpress site with no shoes for sale

http://victoriashoes.com/

It was almost bound to be fakes given the price you paid. Probably no point contacting the site as there will be in China. Maybe contact your card company and raise a dispute

kitty1985

Hi savemoney

Thanks for replying!

I made a mistake the website is victoriaqueenshoescom (moneysaving will not allow me to post URL's)

I know I'm gutted I'll try and call the bank and see what they say!.

savemoney

Yes Chinese site

http://victoriaqueenshoes.com.websiterecord.com/


Bad reviews

http://www.webutation.net/go/review/victoriaqueenshoes.com


Steer clear of this website. Yes - the shoes will arrive in good time, but they are 100% fake, and bad fakes at that. I ordered a pair of cristo wedges, and they are terrible. they smell of plastic and glue. on first glace, they look passable, but the quallity is terrible and if you look closely, the stitching is wonky and there is visuble glue between the seems everywhere. AVOID THIS WEBSITE. and any others that are similar for that matter. if there are multiple currencies to chose from, no phone number, and a 14 day return policy (these are just the main things) then the site is rubbish!!!

savemoney

Fake Christian Louboutin shoes from victoriaqueenshoes.com


2 posts - 1 author - Last post: 21 minutes ago
Hi Guys I'm new to this so please be patient with me. So I was browsing the internet looking for shoes as you do! I really wanted to buy a pair of genuine ...
https://www.consumeractiongroup.co.uk/.../showthread.php?...Fake...victoriaqueenshoes...



Warning as women being conned into buying fake designer killer ...


15 Jul 2009 – Websites with UK addresses claiming to offer genuine Christian Louboutin shoes, Jimmy Choos and Manolo Blahnik are at the centre of an ...
https://www.dailymail.co.uk/.../Warning-women-conned-buying-fake-designer-killer-heels-worn-celebrities.html - Similar

kitty1985

I've been conned good and proper! I will never enter by cards details on such sites ever again I will only pay via paypal!

Sites like this should not come out on top via search engines its so wrong!

Ah! sorry im just so angry! I guess its my own fault.

Thanks for the helps and links!

savemoney

They pay google a lot to get at top of ranks. Like I said contact card company you may be covered even with debt card if its visa

StumpyPumpy

kitty1985 wrote: »

I've been conned good and proper! I will never enter by cards details on such sites ever again I will only pay via paypal!

Sites like this should not come out on top via search engines its so wrong!

Ah! sorry im just so angry! I guess its my own fault.

Thanks for the helps and links!

Your money is much better protected if you pay by credit card than through Paypal.

I know it is too late in the day now, but search rank on Google is not a recommendation and should never be treated as such. Although Google keep secret the exact methods they use (and they change them too) it isn't hard to get your chosen website to appear at or near the top of the ranking. Google claim paying doesn't influence search ranking and I doubt very much that these chancers would have done so even if Google are lying.

The standard suggestion of "If it seems too good to be true..." often applies but some con merchants are now pricing their fakes at only marginally less than the going rate to catch the people who know this mantra. For the future I'd suggest, if you have seen a website that is unfamiliar to you, you perform an additional search in Google of the format:

"victoriaqueenshoes" -site:victoriaqueenshoes.com

(using this site as the example) This will bring up all the sites that aren't actually victoriaqueenshoes.com but that refer to it. If it is a well known fake site that will become immediately apparent, if not (as in this case, well apart from this actual thread ) you should start asking yourself why it doesn't appear in any of the multitude of review sites that are out there. Now, it could just be that you've found a legitimate site and you are the first person to do so, but it rarely pays to be first. (Try the same exercise with net-a-porter.com as a "compare and contrast")

As savemoney says the thing to do now is to contact your card company and see what they have to say about it.


HTH

SP

kitty1985

Hi guys just an update!

So I've just come off the phone to my bank!

I've been told that I need to allow 30 days before they can dispute the amount. I also need to contact trading standards and the police to let them know I’ve been sent fake shoes.

The bank advisor said that I need to send the shoes back (although on the shoe website is says not to send back to the address on the box) and that do it via recorded delivery so I’m covered and also to take a screen shot of where it states this on the website.

Can I just call 999 to speak to the police? I just feel they’re going to think what a silly little girl calling about shoes!

Also what’s the best way to contact trading standards? I’m sorry if my questions sound silly I’ve just never experienced something like this before.

StumpyPumpy thanks for the advice I’ll definitely use this next time!

StumpyPumpy

What ever you do, don't dial 999! This is not an emergency.
Look in the phone book for your local police station's number.

Ok, just wanted to make sure you saw that bit first, before I continued :eek:

http://www.direct.gov.uk/en/Governmentcitizensandrights/Consumerrights/index.htm is your first port of call for "trading standards" though the advice given you was incorrect. Trading Standards don't deal direct with the consumer "Consumer Direct" (the link above) do. Also, don't expect anything magical from the police. Ask them for an Incident Number. That signifies you have reported it and is what the bank needs, but beyond that not a lot will happen. Keep records of what you do and all communication. Don't rely on the website or anything else online remaining there. Details depend on your browser of choice, but in the File menu you will find an option that lets you save the page you are on. Do this for anything you think you might wish to refer back to.

HTH

SP