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santandar right or wrong payment

Muscle750
Posts: 1,075 Forumite
I had a a Aand L mortgage fixed which was at a end i remortgaged with Santandar again fixing for a year .
I was told i would have a "free" month as Santandar take their payment in arrears and A and L in advance.
I paid A and L their last payment on the 30th of June so to me ive paid them upto the end of July. However the start date of my new Santandar mortgage is the 11th of July they inform me they will be taking payment on the 2nd of August for the period 11th of July to the 30th of July (even thou to me ive already paid A and L for this period) Then they will take the normal monthly payment again on the 2nd September which is obviously correct.
Before i phone them tomorrow and speak to 38 different departments anyone any ideas or correct me if im wrong.
I was relying on that money for a short weekend break as its our wedding anniversary cant say im over impressed to be honest
I was told i would have a "free" month as Santandar take their payment in arrears and A and L in advance.
I paid A and L their last payment on the 30th of June so to me ive paid them upto the end of July. However the start date of my new Santandar mortgage is the 11th of July they inform me they will be taking payment on the 2nd of August for the period 11th of July to the 30th of July (even thou to me ive already paid A and L for this period) Then they will take the normal monthly payment again on the 2nd September which is obviously correct.
Before i phone them tomorrow and speak to 38 different departments anyone any ideas or correct me if im wrong.
I was relying on that money for a short weekend break as its our wedding anniversary cant say im over impressed to be honest
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Comments
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There is no such thing as a "free month", it doesnt exist. Why on earth were you going to get a free month?
At the end of the day (what ever way they charge it) you are always going to pay daily interest on mortgage A until it stops, when mortgage B starts daily interest is added from day 1 and in the near future a payment is due.
There is no free month as there is always going to be a payment due for when the mortgage has been in place.
The A&L mortgage finished on 11 July instead of the end of the July, the redemption of the account would take this into account and when the mortgage was transfered it would have been lower than transfering it at end of month.
You are not worse off.0 -
yes OP, dont fret over it, you would have received any overpayment back in the redemption figure.0
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Indeed i did get a lower figure on the bottom line however it still doesnt explain why two seperate people at A and L told me i would be getting a free month so to speak suppose should count your chickens syndrome and yes the first payment to Santandar is marginally lower than it should be. Certainly looks like our break is on hold thou sadly.0
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