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Overcharged in Next

I was at Next in Hollywood exchange yesterday and purchased a rug and a couple of sets of curtains. When I got home 35 miles away, I was happily hanging my new curtains when I realised that one set had a slit in them!( must have happened with a stanly knife). Got my reciept and was checking it when I noticed that I had been overcharged £5 for the rug?
The label has been removed! The thing is if I go to the closest store (BLLYMENA) will they give me the difference without having to hog the rug there?:o

Comments

  • wifeforlife
    wifeforlife Posts: 2,735
    Part of the Furniture 1,000 Posts Photogenic
    Forumite
    There's a huge thread in the grab it section about this happening, must be a national problem with there system.

    I'd still bring the items with me, especially as faulty!
  • getzls
    getzls Posts: 761
    Part of the Furniture 500 Posts Combo Breaker
    Forumite
    With these big name stores there should not be a problem changing items at a local store. I rem buying a camera in Belfast and when i was in London the flash went. I brought in into Boots in London and they changed it even without a reciept. And that was 30 yrs ago.
  • Went to my local store with the receipt and tag. The girl said that the rug i had was originally £110 reduced to £50. I said yes but the tag stated £45 so it was priced wrongly...not by me! She then said that she woudn't arge over a £5er and she gave me the refund :)
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