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fosters beer

Hi i bought a 20 can pack of cans from sainsburys when visiting friends, when I opened it one of the cans was only less than a quater full, as I don't live near to the shop I phoned fosters, they asked for the product and so I went to post office to collect packaging they sent and returned the product. They sent a letter back which I have just collected as it was recorded delivery. It said it wasn't their fault and as a gesture of goodwill they would give me a voucher for 4 pounds. I spent that on parking to go to postoffice 3 times!!!. The moral is that even if you have to drive for miles it is worth taking it back to the store when I phoned sainsburys they said they would have replaced the whole pack!!!

Comments

  • mike24w
    mike24w Posts: 55 Forumite
    if i buy a t-shirt from Burtons and theres a problem with it, then i dont contact the machine shop that made it, i contact Burtons who sold me the t-shirt.
    Always go back to the person/company that sold you the item.
  • geri1965_2
    geri1965_2 Posts: 8,736 Forumite
    You got £4 for a can of beer, not really their fault you had to pay for parking, is it?
  • Teahfc
    Teahfc Posts: 1,468 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    And in other news 500,000 Africans are starving !
    "Man invented language to satisfy his deep need to complain."


    ''Money can't buy you happiness but it does bring you a more pleasant form of misery.''
  • Happychappy
    Happychappy Posts: 2,937 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Teahfc wrote: »
    And in other news 500,000 Africans are starving !

    And in other news, Govenrment ministers of some African countries have a fleet of black Mercedes, most ministers wear designer suits and have Swiss bank accounts plundered from aid money (allegedly)

    Back to todays news, yes you should have rang the store, but at least you got your beer glass filled :D
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