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Wonga? HELP!!!

Hiya,
I'm after advice for my sis in law.
She had a loan from Wonga,for £250 I believe but with problems with her partners wages getting messed up she couldnt afford to pay them back what they wanted.
They put her account on 'hold' but then she had some money go into her account and they debited it as a purchase(wth?)
Now shes still on 'hold' where no money should be taken,however shes just had £100 put into her bank to pay a bill and Wonga have nipped right in and taken the lot.

Is this normal? Shes going out of her mind and I'm not sure what to tell her but its like Wonga are actually watching her bank balance

Any info/advice very welcome
Roo
«1

Comments

  • edinburgher
    edinburgher Posts: 14,524 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I suspect that they're just trying to take payments under whatever repayment schedule she signed up to in the first instance. It probably just looks like they're 'watching' her account as they're making regular attempts to take payment.

    How much does she owe in total?
  • Bored
    Bored Posts: 390 Forumite
    Part of the Furniture 100 Posts Name Dropper Debt-free and Proud!
    I'm afraid I don't know anything about putting the account on hold, but to be on the safe side I would advise setting up another bank account and depositing any additional funds in there instead.
    2023 Mortgage-Free Wannabe #19: £11,675.68/£13,000
    Mortgage Overpayment Total: £22,397.1
  • DarnIt_3
    DarnIt_3 Posts: 294 Forumite
    It is normal for them to do it according to many previous posters.

    There is little that can be done as she owes the money.
    29th June -Beginning Credit Score 422 :( £2575
    12th July - Credit score 471 :p
    22nd August - Credit Score 550 :p Still very poor just but only just!
    Remaining to pay off: £1370.95
  • Tixy
    Tixy Posts: 31,455 Forumite
    She needs to open a new bank account elsewhere of put any money into a new account. Wonga will try every day to take a payment from the account, most days it will obviously fail but they carry on until they are successful.

    The hold statuts basically counts for nothing (well it might stop constant phone calls harrasing her).
    A smile enriches those who receive without making poorer those who give
    or "It costs nowt to be nice"
  • RAS
    RAS Posts: 36,539 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Hi

    Read this excellent thread and follow the advice.

    She needs a new basic bank account today if possible (or on-line).

    Head over the the money saving old style forum for help with things like a storecupboard challenge aND CONSIDER PEOPLE LIKE THE Trussle Trust foodbanks for short-term help.
    If you've have not made a mistake, you've made nothing
  • Tixy
    Tixy Posts: 31,455 Forumite
    RAS wrote: »
    Hi

    Read this excellent thread and follow the advice.

    This thread :)
    Dealing with Payday Loan Companies
    A smile enriches those who receive without making poorer those who give
    or "It costs nowt to be nice"
  • RAS
    RAS Posts: 36,539 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Opps

    thanks Tixy
    If you've have not made a mistake, you've made nothing
  • stardans25 wrote: »
    thanx for you. good works.

    Why are you posting this random sentence on lots of different threads?
    DMP Mutual Support Thread member 244
    Quit smoking 13/05/2013
    Joined Slimming World 02/12/13. Loss so far = 60lb in 28 weeks :j 18lb to go :o
  • edinburgher
    edinburgher Posts: 14,524 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Why are you posting this random sentence on lots of different threads?

    Just hit the spam button - suspect it's someone building up a post 'history' before giving us a link to a can't miss investment/debt repayment opportunity :p
  • Just hit the spam button - suspect it's someone building up a post 'history' before giving us a link to a can't miss investment/debt repayment opportunity :p

    ahhh, thank you. I didn't realise that's how it worked :o
    DMP Mutual Support Thread member 244
    Quit smoking 13/05/2013
    Joined Slimming World 02/12/13. Loss so far = 60lb in 28 weeks :j 18lb to go :o
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