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CCA Time limit help

Hi Guys,
Im looking for some of your wisdom if possible, I sent a CCA request by recorded delivery with £1 fee on 23rd June - It was signed for on 24th June - I have since received a letter acknowledging it and letting me know they are ' trying to fine one' - how long have they got to provide it? and what letter should i be sending next?? The DCA is Equidebt and they are a royal pain! - any guidance would be appreciated :)
MAY WINS : £494 JUNE WINS : £1246 JULY WINS : 2 tickets to extreme stunt show, 2 x cushelle teddys, 1 x t-shirt, 1 x pritt stick teddy

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