Is email ok to contact lenders?

Fabulouso

:AHello,

I get that it is best to get everything in writing instead of being on the phone, but I am always told you should send a letter... this is probably a bit of a simpleton question, but.. Is it ok to send emails to DCA's? Or isnt it as concerete at a letter

Thank you

DarnIt_3

Email is a valid route of correspondance, however, the creditor may not be able to discuss accounts in this manner, they may spin the line of confidentiality, my advice....email...but post a copy of the same letter! They can't argue then!

bottleofred

Hi Fabulouso and welcome to the forum,

Due to the data protection act, they may be unable to send some information via email. You should therefore do what darnit has suggested and post the same letter via recorded delivery.

MrsTUS

Can I just add that while it may be considered a valid form of communication, and while we'd all like to think our creditors are above it - email is very easy to change dates/general content on and I, personally, would always choose to send communication via the written word with photocopies for my own personal records...

abby1234519

I've gotten a lot done by email actually, I send letters in general but I send my update requests by email. Ie to BCW asking can they update me as to the current blah blah status blah blah

chuckley

yep, when i couldnt afford letters I emailed. true that they couldnt discuss over email but I explained that once I got money I could follow up my email.

jet77

Just out of curiousity, where are you sourcing your lenders e-mail addresses from?

chuckley

some put it on the letters or u find it on their website and some even email you when they cant get u by phone.