Boots refund policy

Pillow

Hi everyone, I'm new so bear with me!

Basically my friend bought me some shower gel from Boots, which I am allergic to. It was quite expensive so I was wondering if I could return it and either get store credit or exchange it for something else. The main reason why I'm unsure about returning it is that it doesn't have a seal on it or anything, so there is no way for them to know if I've used it (except that the bottle is full). Also, I have no receipt and I don't really want to ask my friend for it as I don't want to embarrass her as she would feel bad for not remembering that I am allergic!

I have looked on the Boots website but I can only find their returns policy for items bought online, and it doesn't mention toiletries specifically.

Any help would be appreciated!

Thanks

sweetcheeks33

you should be fine generally they will exchange things without a reciept, exchange there and then though, ive had no problems in the past