E 24/3/5: Free Serif software & 4 port USB hub

tonyivb

This offer was on a flyer that was included with our NTL bill.

The flyer offers full versions of the following programs...

PagePlus SE
PhotoPlus 6.5
DrawPlus 4
3DPlus 2
WebPlus 6

... plus a 4 port USB mini hub for £3.95 (free P & P) but there is a workaround to get them for free.

When you call the number (0800 3765488) and quote the reference FSE/NTL/395 they will try to sell you PagePlus 9 for £19.95 on 60 day home approval, and you get the above 5 programs & the USB hub for free. (if you ask they also have recent versions of their other programs on the same deal).

All you will have to do is send the PagePlus 9 back for a refund and you can keep the rest for free (or for the cost of return postage anyway)

halifax

You can get all the PagePlus software free at their website anyway so why have the hassle of sending things back.

http://www.freeserifsoftware.com/software/PagePlus/download.asp

litblanot

I used to work for Serif, in Nottingham, and know that they are very reluctant to accept ANY returns.

We were told to offer customers the opportunity to return the software at any point upto 90 days, in order to secure a sale. All the customer had to do was contact the 'returns hotline' for the return address and send the goods back within the time limit for a full refund.

However, the 'returns hotline' was NEVER answered and I received countless calls from frustrated customers wanting to return their goods before the deadline ran out. I was told not to accept any returns and to 'fob off' any customer wanting to return anything.

The only way of making a successful return was to go into the Nottingham office and return the goods in person. Even so, customers who did this were put under tremendous pressure from sales staff to keep the goods.

I wouldn't advise anyone to buy anything from Serif, it's not worth the hassle.

If you can get the product without giving your credit card details, then good luck to you!

glitter_2

sounds unbelievable!!

thanx

Amba_Gambla

cheers for the useful info lit

EKokay

Hi,
I have bought quite a few things from Serif and The Gadget Store over
the past 3 years and have never had any problems when I have had to
return anything.
The telephone was answered in a reasonable time and all
the staff were very helpful. I have never been pressurised into keeping
anything.
There was even an occassion when I had to return a camera and
they told me just to keep it and give it to a friend.
This is a company I have recommended to friends and NO I don't have
shares.
This is my experience. Others may not have been so lucky.
..
EKokay