Amazon.co.uk refund little known trick

newmoneysaver101

Guys and girls

This is my first post, i have read with interest all the posts and wish to give something back to those who didnt know this:

Amazon offer a refund on the new price difference of a product bought from them within 30days, so if when you placed your order, a book (for example) and it was £19.99 when you bought it and 23 days later you check the site and its £9.99, email them and they WILL refund you the difference

I received this email: i hope it helps, and sorry if most of you know this but for those who dont, here you go:

Dear Customer

Thank you for contacting Amazon.co.uk.

The discounts we offer for items on our website do vary from time to
time. I've checked your order #%%%%%%%# and found that we
now offer a greater discount on "??????????" than at the time
you placed your order.

We are only able to adjust the price of an order in instances where
less than thirty days have passed between the date on which an order
was dispatched and the time that an item is reduced in price on our
site.

I have therefore requested a refund of £17.89 GBP to your payment
card. This amount reflects the difference between the price you were
charged and the current discounted price. The refund should appear
as a credit on your next bank statement.

Completed refunds information can be viewed when you visit Your
Account once you've received a confirmation e-mail from us. Under
Where's My Stuff? click "Go" next to "Open and recently dispatched
orders" and sign in with your e-mail address and password. The refund
information will be visible at the bottom of the relevant order's
summary page.

Please accept our sincere apologies for any inconvenience or concern
this price change may have caused.

Thank you for shopping at Amazon.co.uk.:rotfl:

thank me if this has helped you, first post, be nice!!

bright_side

Yes, have used this several times lately when prices have dropped. Also use Amazon price change notification to receive an email each time the price of items you're interested in change

bright_side

welcome to the site :j

greyster

Read the second post on this thread, hope it helps.
http://forums.moneysavingexpert.com/showthread.html?t=305117

irisrose

Thanks I did not know about that

bloaty

Hi

Does this only apply to goods supplied direct by Amazon?

For instance, I just bought a Kingston 1Gb SD card for £8.99 and it is on their site now for £5,95 and a 2 Gb for £16.18 which is now down to £13.16 but mine were direct from Amazon and these say sold by the componentshop. Does that make a difference?

Thanks

manda1205

bloaty wrote:

Hi

Does this only apply to goods supplied direct by Amazon?

For instance, I just bought a Kingston 1Gb SD card for £8.99 and it is on their site now for £5,95 and a 2 Gb for £16.18 which is now down to £13.16 but mine were direct from Amazon and these say sold by the componentshop. Does that make a difference?

Thanks

Yes, if it states another name then its a marketplace trader not amazon. Marketplace traders are separate, they are seperate companies, charging different postage etc. The refunds will only be given when the amazon price has dropped.

bloaty

Thank you for your reply.

But just as a matter of interest where do you find this information on the Amazon website please?

Thanks and Happy Christmas.

Bloaty

pinkgem

http://forums.moneysavingexpert.com/showthread.html?t=309282