Litchfords? Has anyone used them?

Violetta_2

http://litchfords.co.uk/product_info.php

Was having a look for something & several things I wanted were a fair bit cheaper than elsewhere, but I've never heard of them before, does anyone have any experience of them? Seems to be mainly a toy shop. Any advice would be greatly appreciated.

Coopdivi

A few points:

All websites which are selling something should have a contact address and a telephone number. I can't see a phone number on there and the address given is, according to Google Street View, a house in a residential street.

The website was only registered on the 10th of May.

http://whois.domaintools.com/litchfords.co.uk

Litchfords say all payments are routed via Amazon, but when I tried the buying procedure with several test 'purchases' I couldn't see their name mentioned anywhere on Amazon. However they appear to have matched prices with the cheapest Marketplace retailers but these all whack on a hefty charge for post and packing making them more expensive than Amazon's own offering(s) which include free supersaver delivery. Here's an example:

Litchfords have the Insect Lore Butterfly Garden for £10.98. Amazon Marketplace retailer Five Thirty Five Ltd match that price but then add on £6.40 for delivery.

http://www.amazon.co.uk/gp/offer-listing/B00000ISC5/ref=olp_page_next?ie=UTF8&shipPromoFilter=0&startIndex=15&sort=sip&me=&condition=new

Amazon's own price is £14.45 including delivery.

http://www.amazon.co.uk/Insect-Lore-1010-Butterfly-Garden/dp/B00000ISC5/ref=sr_1_1?s=kids&ie=UTF8&qid=1308861558&sr=1-1

If Litchfords prices include delivery then you've got the chance of a bargain. But I'd be surprised if they do.

Violetta_2

Coopdivi wrote: »

A few points:

All websites which are selling something should have a contact address and a telephone number. I can't see a phone number on there and the address given is, according to Google Street View, a house in a residential street.

The website was only registered on the 10th of May.

http://whois.domaintools.com/litchfords.co.uk

Litchfords say all payments are routed via Amazon, but when I tried the buying procedure with several test 'purchases' I couldn't see their name mentioned anywhere on Amazon. However they appear to have matched prices with the cheapest Marketplace retailers but these all whack on a hefty charge for post and packing making them more expensive than Amazon's own offering(s) which include free supersaver delivery. Here's an example:

Litchfords have the Insect Lore Butterfly Garden for £10.98. Amazon Marketplace retailer Five Thirty Five Ltd match that price but then add on £6.40 for delivery.

http://www.amazon.co.uk/gp/offer-listing/B00000ISC5/ref=olp_page_next?ie=UTF8&shipPromoFilter=0&startIndex=15&sort=sip&me=&condition=new

Amazon's own price is £14.45 including delivery.

http://www.amazon.co.uk/Insect-Lore-1010-Butterfly-Garden/dp/B00000ISC5/ref=sr_1_1?s=kids&ie=UTF8&qid=1308861558&sr=1-1

If Litchfords prices include delivery then you've got the chance of a bargain. But I'd be surprised if they do.

It was the butterfly garden I'd looked at actually, I can't figure out how much p&p is from the website. After I posted I remembered about whois & did a search the address is different on there to the website?? Not sure if that means much tbh, it's the same road but a different number.
Think I'll steer clear especially with them being new. Thanks for the help.

0121doone

They are an Amazon affilliate breaking several ecommerce laws

[FONT=&quot]A number of different laws apply to websites, the content on them and online sales which are set out in the Consumer Protection (Distance Selling) Regulations 2005 (as amended) and the E-Commerce Regulations 2002 which have been summarised below.[/FONT]
[FONT=&quot]Company Information[/FONT]
[FONT=&quot]The following information must be made available on your website:[/FONT]

• [FONT=&quot]your legal name i.e. XYZ Ltd. If this is different from your trading name any differences should be explained.[/FONT]
• [FONT=&quot]your geographical address, which must be the registered office if you are a company[/FONT]
• [FONT=&quot]which country your business is registered in[/FONT]
• [FONT=&quot]the registration number of your company[/FONT]
• [FONT=&quot]details of any supervisory body which regulates your business i.e. the FSA. For regulated bodies more detailed information is required[/FONT]
• [FONT=&quot]your VAT number[/FONT]
• [FONT=&quot]where you are registered for VAT[/FONT]
• [FONT=&quot]clear details of prices and whether or not delivery and/or tax is included[/FONT]

[FONT=&quot]Contact Information[/FONT]
[FONT=&quot]The following contact information must be provided in an easily accessible position on your website:[/FONT]

• [FONT=&quot]an email address[/FONT]
• [FONT=&quot]telephone number[/FONT]
• [FONT=&quot]fax number (if you have one)[/FONT]

I WOULD NOT buy from them.