Bought LCD/DVD combi from Argos yesterday, don't want it, how to return?

Soprano

As title really.

There is 1 dead pixel, but I do not want a replacement. I'm not happy with the product.

What sould I say to them to get my cash back?

I'm pretty sure Argos are okay about refunds, no?

Shall I just say I never tried it? I don't want to explain dead pixels to an Argos worker, when I have heard stories about a "3 dead pixel" rule, where a shop will only refund if there are 3 dead pixels.

fox2319

Should be covered by the 16 day moneyback guarantee. Just take it back and say you're not satisfied and don't want a refund. More info here:

http://www.argos.co.uk/static/StaticDisplay/includeName/ReturnsAndRefunds.jsp.htm

Cheers

Jeff

dbonbon

Smash the screen with a hammer. Then you'll have more than the three dead pixels needed.

Idiophreak

..or I'll give you a fiver for it?

ianonline

fox2319 wrote:

Just take it back and say you're not satisfied and don't want a refund.

... but he DOES want a refund !!!!

joaniemerc

Say bought it for son/daughter's bedroom and doesn't fit in space.

marty1888

say its faulty and it keeps turning itself off after 45 minutes.

randan

I agree with marty1888 just say that the screen flickers and then it goes off after a period of time and that you have bought another one else where so you want a refund.

It won't make any difference to them as they will send it back to the suppliers.

nicolarichard

Shouldn't have any trouble with Argos, they have always been great about returning things, just explain the problem and should be ok

dws_72

A freind of mine has just bought a camera for her mum that is not covered under the sixteen day return policy, however the camera is really crap and extremely hard to use for (vivtar one at 50quid)
there is noway she can use it easily and have spoke to customer services and they say they will not have it back as things like this are non returnable..
anyone any ideas...!!!

Soprano

Thanks for replies. T'was easy to get my hard earned cash back. She asked me if anything was wrong with it, I just said it was "unsuitable foe my needs!"

dws_72: You do have a problem here as their policy is not to refund anything which can record. I THINK, they have this because there have been cases* where people use digital camera's for a little, -ahem- "bedroom entertainment", and they forget(?) to wipe the card before returning it.

Could be an urban myth, though


*This is not a confession, do not read between the lines here