We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Be Careful with Sainsburys Special Offers

In the last few weeks I've had 4 online orders where special offers on the website didn't appear on the receipt. The latest was an offer of 2 x £16 Persil Liquid for £20, which disappeared after checking out.

When I queried a similar situation a few months ago the customer service folk said the website should only show offers relevant to the delivery date, now they've said check the offer end date on each offer before checking out.

Given the frequency of these problems maybe Sainsburys have resorted to a new way of boosting their profits.

Comments

  • DCFC79
    DCFC79 Posts: 40,643 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I dont think its like that at all, you just check when the offers end
  • Flat_Eric
    Flat_Eric Posts: 4,068 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Mr T tell me when I check out whether I have missed an offer (i.e. not bought enough to qualify) and I get the same message each time I change/add to my order. When I have picked something that is on offer but the offer ends before my delivery date, I get a message about that too.

    I am keen to try Mr S but will not be doing so until I can get a £10 off first shop although I think Mr S is more expensive than Mr T so think I will be sticking with Mr T !
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.4K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.3K Work, Benefits & Business
  • 604.1K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.