quidco help please

addictedtosoreen

Hi
have looked on the quidco help pages but coulldnt find what i was looking for and was hoping someone could maybe help?
i had to change my paypal email address due to someone hacking into my email. before i had chance to change my quidco email quidco did a payment run of 25 pounds. i have just changed my quidco email to match my paypal but is it too late now to get the money?
many thanks
rachael
(addictedtosoreen):beer:

geordie_joe

If you look on this thread you will be able to ask the Quidco rep.

https://forums.moneysavingexpert.com/discussion/3083172

bingoclaire

I had a quidco account and found their customer service to be pretty pants as soon as I had a problem that needed sorting! They did pay out in previous months, but I had a problem after I bought a holiday through expedia, who 'apparently' didn't recognise that I had done so via the quidco link, so I didn't get my cashback..I was furious as I spent over £2000 on the family holiday!
Needless to say I don't use them anymore. I found greasypalm offer speedier payouts and actually have useful customer support! Just my thoughts!
Sorry for the rant and good luck getting your paypal problem sorted!
Claire

techspec

bingoclaire wrote: »

I had a quidco account and found their customer service to be pretty pants as soon as I had a problem that needed sorting! They did pay out in previous months, but I had a problem after I bought a holiday through expedia, who 'apparently' didn't recognise that I had done so via the quidco link, so I didn't get my cashback..I was furious as I spent over £2000 on the family holiday!
Needless to say I don't use them anymore. I found greasypalm offer speedier payouts and actually have useful customer support! Just my thoughts!
Sorry for the rant and good luck getting your paypal problem sorted!
Claire

Greasy Palm? Agree with what you say about Quidco - but greasy palm keep HALF the money. Their sister site 'wepromiseto' pay in full.

Can't beat Topcashback for customer service though (they pay in full too).

bingoclaire

Sorry, I absolutely meant to put wepromiseto, but I was deep in rant and got myself all twisted! I had accounts with both until I discovered wepromiseto - use them all the time now!
I guess the 50% greasypalm keep goes towards ensuring members are paid out in a timely fashion and customer support is there!
Thankyou for the correction though (I am far too new at this forum stuff!)
Claire