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Mystery Shopping Thread 20 **PLEASE DO NOT MENTION CLIENT NAMES OR FEES ON HERE**

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  • rachchel wrote: »
    Does anyone have a phone number for Gap Please. I have tried thier contact form but have had no reply.
    I have checked my bank statements and have had no payment from them since July :mad:. Any one else had payments missed ?


    I am the same Rachchel - I was not been paid since July either - I am owed approx £120.00 - as i completed quite a few premium assignments for them. I contacted them several times via e-mail when i did not get paid in August - and they sent me the usual "No longer required.... " e-mail - I was so mad as I was always accommodating when they rung me to complete urgent assignments - so I can no longer get into my account to check exact assignments that I am due payment for - as my account was de-activated!!

    I still e-mail then everyday - and never get a reply - but I have given up all hope in getting any money off them at this stage!!!

    I hope you have better luck than me!
  • MysteryMe
    MysteryMe Posts: 3,436 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I've read on here that they have paid up in full for completed assignments when people have received the "Dear John" email so hopefully you'll get all the money owed OK.
  • rachchel
    rachchel Posts: 109 Forumite
    Hi,

    Have you logged in online to double check that they have the correct bank details for you? This might have held up payment. You should have been paid for the July jobs by now otherwise.

    Yes they have the correct details as they paid me at the end of July. Ive had a look and the earliest job i have not been paid for is 16th July. What a pain that they cannot deal with these things over the phone. I will email again later this afternoon. It does appear that there are a few of us in the same position.
  • Can anyone get on RE atm? All I get when I type in the address is a page that says 'It works!' ... !!!!!!!?
  • rachchel
    rachchel Posts: 109 Forumite
    Can anyone get on RE atm? All I get when I type in the address is a page that says 'It works!' ... !!!!!!!?

    Ive just had a phone call from them with some jobs . The site was working when i just logged in
  • marvellousaunt
    marvellousaunt Posts: 566 Forumite
    edited 3 October 2011 at 1:12PM
    It was working from my work computer an hour ago, I'm now at home and it's still showing that message... ODD

    Edit: Working on Safari now, but not on Firefox?! Weird!
  • "It works!" Is the default Apache Webserver page. It's basically a webserver with nothing on it. I see it many times since I'm web server savvy. They were probably upgrading or moving stuff around. I'ts back now though.
  • Trevor64_2
    Trevor64_2 Posts: 229 Forumite
    It was working from my work computer an hour ago, I'm now at home and it's still showing that message... ODD

    Edit: Working on Safari now, but not on Firefox?! Weird!

    I've just this minute logged on with firefox with no problems and all working fine.
    Could be a packet routing issue depending on your location:think:
  • Trevor64 wrote: »
    I've just this minute logged on with firefox with no problems and all working fine.
    Could be a packet routing issue depending on your location:think:

    I'm still a bit confused, I logged on fine via Safari and just completed my report... I still can't get on via Firefox despite being able to get on this morning/last night and never had this problem before. Somewhat ironic having a message that says 'It works!' when it clearly doesn't!

    That report took a long time. Clear headed MSing is difficult when you have freshers flu... lol.
  • kst101
    kst101 Posts: 812 Forumite
    Gah - missed out on a GR supermarket job by a few minutes. I was minutes away from where it was and could have done it today. Boo :(

    Had a message on my answerphone when I got back from a particularly bored sounding ESA person about a job no one wants (reimbursement only). Wonder how long it will stay around for?

    I really hope GAP do initiate the payment tomorrow - am doing a few jobs for them this week and would like a bit of an idea whether payment will ever happen..... I looked at the summary of their accounts online and basically every year they are going more and more into the red.
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