1DVD.co.uk - anyone else had problems?

paleixo

I got the details of this company from the article on this website and wondered if anyone else has experienced problems.

When I tried to return my first DVD and get a certificate of posting from the local post office I was told I could not get one unless I paid an extra 12p (not a lot I know) because they had only put a first class stamp on it and it was too thick a package.

I tried to telephone the number listed on the website and found it to be unobtainable.

I have emailed to ask to cancel the membership and cancelled my Worldpay payment.

Has anyone else found any problems with this company?

Cheers

Paul

Bargain_Spotter

Yes, I had exactly all of the same problems with this company, which you have listed above. In addition to the above, one DVD they sent out to me would not play. I asked to be sent one of the same that did play, i.e. I returned the one that didn't play and asked for the same again, but a working one, to be sent to me. My request was ignored, they just went onto the next DVD on the list and sent this out to me. I cancelled my membership too. I would not recommend this company to anyone, especially now that the post has gone up again, you will be charged extra at the post office if you request a certificate of postage, as they never put enough postage on the envelope.

avfc4life

Im with tesco and have never had problems (its cheaper aswell) but can i ask why you went to the post office to post it? Didnt the envolpe just have a part you rip off re-seal and put it in the post box? If the postage is paid both ways (like it says it is) why didnt you just put it in your postbox?