Andrex Puppy points - can you read the codes ???

When ordering my Home Delivery shop last week, I took advantage of a promotion whereby you bought two packs of Andrex Touch of Luxury Shea Butter and got an extra 300 clubcard points when you registered on the andrex puppy points website.

So I have done this today and I am not sure if I have to enter the puppy point codes or not but to err on the side of caution, have done so except one of the codes I can't read. Its an 11 character code and I can only read 8 of the characters....

I'm not overly fussed like that and have e-mailed Andrex (as they suggest) but wondered whether it is just my eyesite or a flaw in their promotion/packaging.

Comments

  • rabidbun
    rabidbun Posts: 321 Forumite
    My last pack (just basic andrex) had a hard to read code as well - will have to guess I think for a couple of them. Much less clear than previous ones.
  • mayforher_2
    mayforher_2 Posts: 214 Forumite
    i had the same problem so i emailed them and as long as you have the barcode number they will credit your account with the right amount of points
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  • linz
    linz Posts: 1,962 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I got a pack the other day with no code on the inside. Emailed and the next day they credited the points for a 4pack to my account :)
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  • mymerrywidow
    mymerrywidow Posts: 4,986 Forumite
    1,000 Posts Combo Breaker
    i sent the missing code to them and they sent me a piece of paper with a code on it.
    life is like a loo roll. the nearer the end you get, the faster it goes.
  • cazarol
    cazarol Posts: 781 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Flat_Eric wrote: »
    When ordering my Home Delivery shop last week, I took advantage of a promotion whereby you bought two packs of Andrex Touch of Luxury Shea Butter and got an extra 300 clubcard points when you registered on the andrex puppy points website.

    So I have done this today and I am not sure if I have to enter the puppy point codes or not but to err on the side of caution, have done so except one of the codes I can't read. Its an 11 character code and I can only read 8 of the characters....

    I'm not overly fussed like that and have e-mailed Andrex (as they suggest) but wondered whether it is just my eyesite or a flaw in their promotion/packaging.

    Not sure if I am reading this correct but are there extra tesco clubcard points available when registering for puppy points? If so please will you tell me how i can obtain these.
    Many Thanks
  • Lally
    Lally Posts: 795 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    What do you get with the points? I have a pack with no code, the back of the panel is blank, is it worth the hassle of contacting them?
  • Lally
    Lally Posts: 795 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    It's ok, I've found the rewards
  • geriann
    geriann Posts: 158 Forumite
    Part of the Furniture Photogenic Combo Breaker
    i got 2 codes last wk.
    one of them i managed to read, but te other one i could only read 9 of the digits.
    the 10th digit was ony 3 dots, so you can't tell what it could be.
    the 11th digit was not printed at all!
    i've kept the cut out codes, so i can prove it.
    what should i do?
    anyone had some kind of result?
  • No disrespect but it could well be your eyes, my 24 year old daughter found it much easier to read the codes inside the extra tooth fairy codes than I did, lol!
    "Sealed Pot challenge" member No. 138

    2012 £ 3147.74 2013 £1437.532014 £ 2356.52
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