HFO on eggshells - please report all HFO harassment and breachs of OFT guidelines

fermi

"Hounded by HFO for £12,000 that I have never owed"

http://www.thisismoney.co.uk/credit-and-loans/dealing-with-debt/ask-an-expert/article.html?in_article_id=537376&in_page_id=188&position=moretopstories

cjgoodsell

Looks like they dont have long left!

lotty41

Shall be calling oft this afternoon with my complaint of harassment from the nice people at HFO!:jApparently the baliffs are coming if I dont pay up:rotfl:

fermi

The OFT won't accept complaints over the phone if I remember correctly?

You can complain to:

Enquiries Centre
Office of Fair Trading
FREEPOST
London
EC4B 4AH
Email: [EMAIL="enquiries@oft.gsi.gov.uk"]enquiries@oft.gsi.gov.uk[/EMAIL]

Include copies/scans of letters if you can, logs of phone calls if any, etc...

The more detail the better.

neilj9570

.......And finally (hopefully): I have reported HFO to the OFT this morning. All of their correspondence, including aerial photographs of my house will be sent to OFT.

Against my better judgement this morning, I called HFO as I was so frustrated. I'm glad I did. As usual the phone was answered in their unprofessional manner. I calmly but forceably laid out their wrong-doings blow by blow and once again stated thatthe account was Statute Barred and that they were harrassing me illegally!!!

I was put on hold for a while and.............................was told the debt will be 'parked'.

I have requested written confirmation of this within seven days. Hopefully this will be the end to this sorry tale.

I just want to say a huge thank you to all of the guys on MSE who have helped me along the way and to say to everyone who are being hassled by HFO to stand your ground, get the facts together, take advise from the MSE guys and reprot every thng illegal HFO do to try to get you to pay up. These lot are making peoples lives a misery.

Many thanks again,

N.

fermi

http://www.credittoday.co.uk/news/news-item.cfm?news=2327#content

Debt collection agency Roxburghe is thought to be appealing against a warning from the Office of Fair Trading that it is minded to revoke the company’s consumer credit licence.

The regulator (OFT) issued related "minded to revoke" (MTR) notices to Roxburghe, HFO Services Ltd and HFO Capital Ltd, all of which are trading names of HFO Services, on 20 May.

The debt collection agency would be unable to trade if its licence was revoked.

The OFT said the adjudicator is likely to make his decision in the next three to nine months. It added that the company has the right to make representations to the independent adjudicator before a decision is made.

The OFT said there is also a "minded to exclude" notice against Alasdair Turnbull from coverage of the group licence held by the Law Society of England and Wales.

Turnbull, a solicitor for the firm Turnbull Rutherford, is listed on the Consumer Credit Register as ‘an individual running’ Roxburghe alongside managing director Gary Osner.

He is also listed by the OFT as an individual running HFO Services and HFO Capital. Five other people are named on the HFO Capital licence with him.

However, information filed at Companies House suggests that Turnbull resigned as a director of HFO Services on 12 May 2009 and was succeeded by Badri Nathan.

The last set of accounts filed by HFO Services at Companies House lists solicitor firm Turnbull Rutherford as the secretary of the company.

Roxburghe compliance manager Kelly Boother told Credit Today it is not yet clear what the decision will be. She said: "We are involved in a process at the moment but we’re not able to make any further comment on the advice of our lawyers. We really don’t have any outcomes at the moment."

FredWhispers

They sound the worst of the worst!

Fred

fermi

lottycobb wrote: »

I am being taken to court by these guys and i am kinda stuck to know what to do???

Hi. I'll move this to it's own thread, as you are likely to get more specific help that way.

Link ---> https://forums.moneysavingexpert.com/discussion/3374908

fermi

No sign of a decision yet.....

fermi

But perhaps hopeful signs in other cases?

----> 'Communicate clearly and fairly' OFT warns debt collectors - DCAs license revoked