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HFO on eggshells - please report all HFO harassment and breachs of OFT guidelines

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FTW
FTW Posts: 8,682 Forumite
edited 25 May 2011 at 11:27PM in Debt-free wannabe
Unless I've missed something (and probably have), I'm surprised this isn't being discussed, and I was pointed to it via another forum.

If no-one's discussed it here already, then this'll be very heartening news for anyone who's ever had to deal with HFO - specifically the bottom of the list.

Still, no laughing until they're truly squashed...



http://www.oft.gov.uk/shared_oft/consumer-credit/enforcement-activity/CEA-MTR.pdf
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Comments

  • fatbelly
    fatbelly Posts: 22,958 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    Worth a bump...

    So for all those who are being harassed and threatened by HFO, usually for debts that aren't theirs, or are statute barred, you must complain to the OFT.
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    It's been mentioned in other threads here and there is a thread in the parking forum about it.

    But yes, good news if the OFT actually go through with what they are "minded" to do.

    As said, all the more important to complain about any or all HFO's appalling behaviour now.
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    It's at this stage at the moment.

    http://www.oft.gov.uk/OFTwork/credit/enforcement-action/
    Minded to refuse/revoke a licence

    Where there are substantiated doubts about a trader's fitness, the OFT issues a 'Minded to Refuse' or 'Minded to Revoke' Notice (MTR). This is a formal notice advising the applicant or licensee that the OFT is minded to refuse to grant them a licence or is minded to revoke their existing licence and inviting them to make representations to an independent OFT adjudicator who will make a decision on the case (see below). The trader retains their licence until the adjudication process and any subsequent appeal is concluded.

    So a way to go yet.
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    No HFO threads today?
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • cjgoodsell
    cjgoodsell Posts: 246 Forumite
    ** bump **
    I like to think I can help but its for discussion purposes only so if I get it wrong please feel free to correct me.
  • thechippy
    thechippy Posts: 1,938 Forumite
    Yep,

    Report hfo at every opportunity - it gets noticed in the end.
    The same with capquest - report them every time they send out a stat demand with no intent on following it through (they've been in trouble once over this already and are still doing it)
    Happiness, is a Kebab called Doner.....:heart2::heart2:
  • Mr_Max
    Mr_Max Posts: 43 Forumite
    As someone who used to work for a Debt Management Company, and used to deal with HFO on a regular basis, this has genuinely made my day. I don't think I can describe my true feelings for these "people" without being banned for profanity.

    Let's put it this way, if I worked there, I'd need to remove all the mirrors from my house as I wouldn't be able to look into them and see the reflection.

    And if HFO are reading this, then maybe claiming that the OFT Debt Collection Guidelines were "trash" wasn't the best move, was it. Yes, that is what they said to me. How they could sleep at night is beyond me.

    Never been a more deserving bunch to find themselves on the employment scrapheap.

    In short, I don't care much for them.
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    Couple more threads on them now.

    HFO need to be reported to the OFT for every instance, so bump....
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • cjgoodsell
    cjgoodsell Posts: 246 Forumite
    what goes bump in the night!
    I like to think I can help but its for discussion purposes only so if I get it wrong please feel free to correct me.
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    cjgoodsell wrote: »
    what goes bump in the night!

    Not only then. :cool:
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
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