Wonga.com - Is thier call centre 24hrs

kingofherts

Hi

I've just got off the phone to the collections team at wonga to try and set up a payment plan for my loan, they told me i cant do this until my loan due date, but then told me i could ring at one minute past midnight on the due date so i could speak to them before they attempted to take the money from my account.

Can anyone confirm that they are open 24hrs or are they spinning me a line to try and get the payment taken before i can do anything

Thanks

regret70

no i dont think they are open 24 hrs. cancel your card quickly or they will empty your bank account im afraid.

brokeinlondon

cancelling your card might not even be enough in this case. there's a great thread on here about payday loans, i'll see if i can find it in a mo (thought i had it bookmarked!)

usually when you make an agreement with a payday loan company, you've also agreed to a 'recurring payment authority' (or something similarly named). basically, they can still try to take money out of your account even your card is cancelled. your best best is to close the account and open a new one.

brokeinlondon

here it is https://forums.moneysavingexpert.com/discussion/2735257

KingElvis

It's a trick, they WILL take that money and they will be back for more

MortgageChallenge2011

The problem with these sorts of companies is that they will always try and get the money first. If the bank allows it and leaves you pennies to live on for a week that will not matter to the payday firms, they have their money back. They will not give it back and agree for you to pay it bit by bit I'm afraid.