We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Catalogue Query
sgr1234
Posts: 26 Forumite
I ordered a king size mattress from my catalogue. Had to take day off work to receive order. They sent a standard double. Called them to say come and collect it urgently as I have four cats who would love to dig their claws into it. They said they couldn't give a definitive time and it took over two weeks to collect. They then called to say another delivery was being made, took another day off work. They have yet again sent another double mattress!! I will have to call them to collect it again and take another day off work. 4 days off work through no fault of my own and I am now very angry.
Can anybody tell me where I stand re compensation from them for these mistakes.
Can anybody tell me where I stand re compensation from them for these mistakes.
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.5K Banking & Borrowing
- 254.1K Reduce Debt & Boost Income
- 455K Spending & Discounts
- 246.5K Work, Benefits & Business
- 602.9K Mortgages, Homes & Bills
- 178K Life & Family
- 260.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards