Please critique my CV

DCFC79

Ive also been told to not include details of references on your cv for data protection purposes so i believe

PoppyHoppy

dugdale wrote: »

Qualifications how about 8 GCSE's including English and Maths

?

I think this is a great suggestion. Nice and concise.

19lottie82

DCFC79 wrote: »

Ive also been told to not include details of references on your cv for data protection purposes so i believe

I wouldn't think it would be affected by this, as surely you'd ask for permission to use someone, and their details, as a reference first? But if you are concerned about this, write "references on request"

pinkmoo

Wow so many responses!!

Thank you so much everyone... I really value all of your experience and advice!

ohreally

NEBOSH, what - award, certificate or diploma?

Gleeful

What everyone else said, and:

pinkmoo wrote: »

Profile:
I enjoy new challenges and learning new things. I am a sociable person and I enjoy spending time with my friends and new people. I enjoy broadening my mind and trying new things.

Repetition - doesn't read well

Key Skills:
I am a fast learner, with a positive manner and am enthusiastic. I am reliable and flexible and a team player and have great communication skills, both written and oral. I am very organised and can adapt to changes quickly. I can pick up new systems and computer programmes very quickly.
I have a full clean driving license and own transport

Think of some different words?

Career History:

XXXXXX Customer Care Sept 2008-present
Working in both the Admin Team and Communications. I have enjoyed my time with XXXXXX immensely I first started as a member of the Admin Team however my manager decided I would be an ideal candidate for the Comminication Role. Spelling! I was successful in gaining the role and have developed my skills further and been given more and more responsibility, include GRAMMAR some supervisory tasks of a small team.
Key Duties as Communication Coordinator:
• Liaising with departments across the business to ensure all new projects are communicated to Customer Care and trained out Fandangled business speak?
• Working with the Operations Manager to create new processes
• Chairing meetings to ensure the leadership teams are fully appraised of issues and new projects
• Organising Children in Need for the department – we turned the call centre into a Children in Need donation line.
• Organising Christmas briefings and engagement for the Customer Care department
• Maintaining databases of information to ensure product information is up to date and accurate
• Contacting Opticians Branches to ensure their re-branding is going smoothly
• Maintaining spreadsheets of information and “What’s coming up”
• Ad Hoc Admin duties such as mailing customers, and helping the Admin Team when they’ve been busy
• Supervising the Admin team’s holidays and rotas, logging of errors and training out new processes

Sorry I only did half of it. It's late and I think you need to make your CV more concise. If I gave up, it's likely recruiters will too.

HTH

Proc

pinkmoo wrote: »

Profile:
I enjoy new challenges and learning new things. I am a sociable person and I enjoy spending time with my friends and new people. I enjoy broadening my mind and trying new things.

The word "things" is a major turn-off for me. The whole introduction is boring and unoriginal. You enjoy spending time with your friends and you're sociable? I promise you 99% of bad CVs will have that on them. Also write it in third person. Something like "A charismatic and dynamic character who always thrives for a new challenge. An excellent communicator with exceptional time-management and computer skills gained from a demanding career" Not necessarily those words with those skills but make it relevant to you and try and be a little original with your choice of wording. You have to sell yourself in 2 sentences. But the key is being original



Key Skills:
I am a fast learner, with a positive manner and am enthusiastic. I am reliable and flexible and a team player and have great communication skills, both written and oral. I am very organised and can adapt to changes quickly. I can pick up new systems and computer programmes very quickly.
I have a full clean driving license and own transport


Career History:

XXXXXX Customer Care Sept 2008-present
Working in both the Admin Team and Communications. I have enjoyed my time with XXXXXX immensely I first started as a member of the Admin Team however my manager decided I would be an ideal candidate for the Comminication Role. I was successful in gaining the role and have developed my skills further and been given more and more responsibility, include some supervisory tasks of a small team.
Key Duties as Communication Coordinator:
• Liaising with departments across the business to ensure all new projects are communicated to Customer Care and trained out
• Working with the Operations Manager to create new processes
• Chairing meetings to ensure the leadership teams are fully appraised of issues and new projects
• Organising Children in Need for the department – we turn the call centre into a Children in Need donation line.
• Organising Christmas briefings and engagement for the Customer Care department
• Maintaining databases of information to ensure product information is up to date and accurate
• Contacting Opticians Branches to ensure their re-branding is going smoothly
• Maintaining spreadsheets of information and “What’s coming up”
• Ad Hoc Admin duties such as mailing customers, and helping the Admin Team when they’ve been busy
• Supervising the Admin team’s holidays and rotas, logging of errors and training out new processes


XXXXX January 2008 – Sept 2008 – Temping Role
Working in the warehouse, going to exhibitions, banking and customer service including debt reconciliation and banking.
Key Duties:
• Taking phone calls from customers in regards to product information, requesting catalogues, placing orders and raising problems
• Processing orders via telephone, fax, email and post
• Ordering goods in using SAGE
• Warehouse duties
• Reconciling BACs remittances and Cheques for banking – allocation them to the correct customer account.
• Setting up new accounts for new and existing customers
• Going on exhibitions to market the company and products
• Checking information on mailing lists to ensure the details are correct
• Using an in-house system for processing orders and checking order status etc
• Liaising with the head office in France via email and telephone
• Developing Mail Merge systems to enable quicker letter writing
• Chasing outstanding payments
• Proof Reading of Catalogue



XXXXt April 2007 – December 2007 – Made Redundant
During my time at XXXXX I worked in the general Admin department, and then was promoted to Meetings Administrator with more responsibility. My duties included:
• Supporting the Meetings Officers in producing timely ‘post-meeting documentation’ as a result of the meeting of creditors:
o Multiple sets of documentation for onward transmission to multiple parties
o Updating of the internal IT system as well as the physical file
• Ensuring that votes are entered onto the system with high level accuracy
• Quality checking the IT and physical file to make sure all relevant documentation is present and correct
• Ensuring the team has all the resources it needs to do its job (stationery; printers etc)
• Updating creditors on meeting outcomes and dividends
• Communicating via e-mail and telephone
• Working as an integral part of the Meetings Team, responding to additional duties as required


Education/Qualifications:
NEBOSH Credit

GCSE’s
English - B
Maths - C
Science - CC
R.E - C
German - B
History - B
Food Technology - D

Interests
I enjoy watching films, going out for drives and reading – I can get lost for hours in a book. I enjoy going on holiday and experiencing new cultures, I enjoy spending time with family and friends.

References: Available on request

Thanks In Advance:beer:

Erm, I'll take a look at the rest some other time. One thing I noticed your interests are quite dull and unoriginal. Either take them out, make them relevant to your job, or at least make them interesting. Mine are slightly exaggerated, and talk about playing squash to a competitive level, cycling etc, nothing particularly extravagant but they show that I'm competitive, well-rounded and take good care of myself which are good qualities in my line of business. Yours don't really add much value to you as a candidate.

If I get a chance I'll get a look tomorrow but there is loads I would change personally.

misssmcc

the getting lost for hours in a book part sounds a little dodgy to me, especially if you plan on taking a book to read in your lunch break. also agree with the GCSE suggestion. and the bullet points either need to be reduced or the sentences shortened, i didn't read them all.

Blackpool_Saver

I noticed some changes in tense too.
I feel sorry for you though, it will be hard to read all the comments when you come back on tomorrow.

ferien_uk2011

pinkmoo wrote: »

I enjoy watching films, going out for drives and reading – I can get lost for hours in a book. I enjoy going on holiday and experiencing new cultures, I enjoy spending time with family and friends.

I also enjoy going on holidays, but in my interests section (which I only put if relevant to the job), I put 'Enjoy travelling. In addition to working holidays in Australia, Canada and America, I have recently returned from a trip to Vietnam, including stays in Hong Kong, Singapore and Cambodia'. I also mention that I do an intermediate level class in Spanish.

This demonstrates an interest in other cultures, plus experience of working with people from different backgrounds and is a bit more tangible than just saying it.

However, like I said I only include if necessary eg I've applied for a few as a travel advisor where there would find it useful that I have knowledge of a range of different countries. Or in jobs where I could be working with people from different backgrounds.

I'm don't like the bit about long drives either - may be useful to say you enjoy driving if you were applying for a job as a long distance driver, but otherwise I can't see that it says anything about what qualities/ skills you have.