Halifax base rate

tessah_2

Ok this is my first post here.

I am a Halifax customer and bury my head in the sand about my mortgage. As long as there is money to pay it and its not too expensive then I am happy.
However with all these recent errors on the part of banks I thought I would check out my paperwork and I am not sure whether they have been charging me the correct rate of interest.

In September 2004 a letter with enclosed Terms and Conditions stated the following
1. that the rate period for the Discounted rate is ‘Until 30 Sep 2009’; and
2. ‘The special rate will apply until the end of the special rate period. We will charge interest on the your mortgage at the base rate when the special rate period ends.’
What is the base rate to which Halifax refer? Is this the BOE base rate? Is this a Halifax base rate?
I called the Halifax on monday and they were very vague and non-committal about anything. Wouldn't tell me what the rate of interest was when I took out this deal and wouldn't tell me what the rate would refer back to when the deal ended. Said they would send me the T'S and C's.
Have I been roled over or am I being paranoid?

Thank you for any advice which you think may be relevant.